Provides continuity for the worldwide pool of Computer System Admins (CSA) and serves as a liaison between field CSAs, L3H Systems Engineering, and the customer regarding system performance.Tracks and consolidates worldwide RC-135 ground systems issues to include hardware, software, or procedural problems through constant communication with plant and customer. Provides thorough weekly status report to all stake holders as a contract deliverableWorks closely with Systems Engineering and the customer to prioritize which worldwide issue to address first based on mission impact.Travels to other worldwide ground system locations during system upgrades to test specific new features, perform training of system features with local CSAs, and to coordinate, track, work, or remedy all issues from upgrades.Attends all ground systems design reviews and critical test events wherever they are held.

Leads the engineering organization in the development and execution of hardware and software capabilities. Is responsible for and bears authority for the program under the direction of the Program Manager. Is responsible for program technical performance that extends beyond the "Engineering" functions, to ensure technical compliance within the total operations activities (i.e., extends to the interfaces of procurement, manufacturing and HD&L). Is the key technical interface to Customers and has the responsibility and opportunity to interact with Customers at every phase of our program lifecycles. Has both advanced business knowledge and the highest level of technical mastery in functional area. Has leadership capability to guide business or functional teams without a formal management role. Provides direction to the individual Engineering Functional Team (Systems Engineering, Software Engineering, Aeronautical Engineering, Specialty Engineering, Logistic Engineering, Technical Publications, etc.).

Systems Integration Engineer involved in developing, maintaining, integrating, and managing systems, networks, and system storage devices. Knowledgeable in reconnaissance platforms. Knowledgeable in hardware solutions and processes and able to adapt to commercial solutions. Ability to test, troubleshoot, and configure software systems. Manages requirements in either DOORS or JIRA through all phases of the project. Able to manage efforts on multiple projects at the same time. Ability to communicate effectively with developers to explain the requirement when needed. Also able to communicate a solution to a customer or various levels of management

RC-135 Ground systems IT Project Manager--implements engineering and technical oversight and support for 7 USAF and RAF facilities.Leads and manages 43-member blended military and civilian contractor teams by providing technical expertise to RC-135 system publications, installations, maintenance, modifications, testing & operations.Manages RC-135 mission training and ground system upgrades for 12 world wide locations. These training systems generate 4500 qualified operators, analysts, and linguists annually.

Managed the quality control of 1.4k pieces of support equipment and assets valued at $850k used by flight line maintainers. Examined, identified, and corrected over 2k maintenance data entries and maintained a 1% error rate which is 4% lower than the allowable USAF standard.Oversaw yearly equipment, tool, and technical data records inspections and ensured zero discrepancies during tenure.Managed day-to-day manning and scheduling of workflow for 10 personnel.Maintained positive control over 13 vehicles and ensured all discrepancies were attended to in a timely manner which resulted in a 94% quality control inspection pass rate.

Prioritized electronic warfare maintenance through the use of mission essential subsystem listings and was project manager for repair actions on 19 RC-135 RIVET JOINT/COMBAT SENT aircraft valued at $3.4B. Led 140 maintenance personnel and 9 civilian contractors to sustain complex cutting edge Intelligence Surveillance and Reconnaissance suite for worldwide intelligence operations. Built teams and directed time sensitive maintenance actions on said suite. Managed intelligence suite capability modifications for tactical and strategic reconnaisance operations supporting the President of the United States, Secretary of Defense, and the Joint Chiefs of Staff.Enforced strict Quality Control measures on maintainers by ensuring technical data, aircraft forms and maintenance information system documentation is accurate & complete.

Performed electronic intelligence, communications intelligence, and electronic warfare maintenance on the Air Force's 17 premier RC-135V/W RIVET JOINT (RJ) aircraft valued at $3.4B. Used technical data and specific test equipment to diagnose, repair, and modify unique intelligence surveillance and reconnaisance mission systems. Documented maintenance actions in aircraft forms and updated Integrated Maintenance Data System to support configuration management.

Taught College for Enlisted Professional Military Education curriculum at the Air Forces' largest Airmen Leadership School training campus. Led 112 students in 7 classes per year which cultivated students' supervisory skills with specific focus on critical thinking and problem solving. Evaluated and reported student performance and progress which provided practical training that shaped students' professional careers & lives. Maintained professional training, proficiency, and development which improved delivery by data analysis and observation. Held positions as Resource Manager, Facility Manager and Safety Representative.

Requisitioned parts to repair aircraft assets and prepared forms necessary to document maintenance actions for time accounting. Directed RC-135V/W RIVET JOINT (RJ) Maintenance Training Center which is responsible for training maintenance technicians and ground computer personnel. Coordinated efforts of five Maintenance Training Center civilian instructors and oversees development of curriculum. Performed preventive maintenance and corrosion control inspections of test stations and support equipment on the maintenance test floor.

Repaired, aligned, and serviced electronic warfare equipment removed from the RC-135/RIVET JOINT/COBRA BALL/COMBAT SENT aircraft and associated ground systems. Executed diagnostic tests, troubleshot to the component level, and repaired defective line replaceable units. Used and inspected common and particular test equipment. Performed preventative maintenance inspections of test stations and support equipment. Performed corrosion control inspections of equipment items. Requisitioned parts required to restore unserviceable assets to serviceable condition. Prepared forms necessary to document maintenance actions and time accounting.

Controlled, monitored, and tracked maintenance activities for $1.2B Distributed Ground System-One (DGS-1). Served as the primary expert on all job control tasks. Briefed the Commander, Chief of Logistics and Chief of Maintenance Control on equipment status, circuit status, vehicle state and system outages. Prepared system status reports for input to Headquarters Air Combat Command. Directed assigned maintenance based on mission priority, equipment restoral priority and technician availability. Entered all unscheduled maintenance actions presented by production work centers into the Core Automated Maintenance System. Coordinated with all unit and base agencies to ensure unit readiness. Controlled assigned facility keys, coordinated visitor requested and issued access badges.

Trained on the maintenance and operational checkout of the largest and most complex segment of the Distributed Ground System-One, a $750 million dollar deployable multi source intelligence collection, processing and dissemination system. Assisted in limited installations, modifications, alignments, calibrations, operational checks, reconfigurations, troubleshooting and repairs of the Mission Intelligence Segment (MIS) and associated equipment. Assisted in the coordination of logistics, operations, contractors and collateral agency personnel to ensure effective system operation in support of national-level missions. Performed preventative maintenance and trained on the safeguarding of classified material.