Brandon Mccarthy Email & Phone Number

Sunnyvale, California, United States

• Evaluating program operations, successes, and deficiencies to identify gaps in service delivery and recommend strategies to enhance processes and elevate results.• Co-managed the merger of multiple departments which helped streamline communications and increased productivity in execution of multiple projects worth $50MM+.• Co-designed programs to mentor multiple teams, including Product Management, Project Management, Sourcing, Shipping/Receiving, and Sales.• Facilitated hardware & Software product designs, leading to new sales worth $5-10MM• Developed and implemented an internal vendor performance system to track delivery times, quality, and cost negotiations which improved vendor relations.

Emeryville, Ca

• Co-managed multiple implementations worth $20-30MM in annual revenue• Perform multiple key roles in the management of the company's most significant account• Serve as the direct customer point-of-contact with all internal departments, third-party vendors & service providers involved in the projects• Applied industry standard project management and Agile methodology in project execution• Manage implementation of automated order-fulfillment systems across the U.S, China, Canada, Mexico, Brazil, Chile; ongoing account management for more than 20 customers in over 110 client sites• Accountable for the management of Order Fulfillment projects valued in range from $10K to $5MM and approximately $1MM worth of direct revenue generation via aftermarket sales.

Emeryville, Ca

• Accountable for the management of Order Fulfillment projects valued in range from $10K to $1MM and approximately $250K worth of direct revenue generation via aftermarket sales• On-site responsibilities included systems testing and training, trouble-shooting hardware and software integration issues, and system go-live support• Provided direct support to Project Management team to ensure quality project execution.

Oakland, Ca

• Developed and implemented effected processes and procedures for finance.• Produced extensive reports on financial performance and web trafficking patterns.• Assisted managers with training their teams on new processes.• Advised clients on how to improve their business brand exposure and customer relations.• Streamlined electronic payment processing, reducing company and departmental costs by 25%.• Facilitated cross-organizational communication among departments with disparate functions.

Oakland, Ca

• Led ongoing projects to attain more efficiency and lower costs when performing credit and checking account charges.• Assisted in training new staff on day-to-day tasks, ongoing assignments, and new implementations.• Handled incoming and outgoing calls, faxes, and e-mails for companies and consumers regarding major projects.