Brandon Mccarthy Email & Phone Number

Sunnyvale, California, United States

• Evaluating program operations, successes, and deficiencies to identify gaps in service delivery and recommend strategies to enhance processes and elevate results.
• Co-managed the merger of multiple departments which helped streamline communications and increased productivity in execution of multiple projects worth $50MM+.
• Co-designed programs to mentor multiple teams, including Product Management, Project Management, Sourcing, Shipping/Receiving, and Sales.
• Facilitated hardware & Software product designs, leading to new sales worth $5-10MM
• Developed and implemented an internal vendor performance system to track delivery times, quality, and cost negotiations which improved vendor relations.

Emeryville, CA

• Co-managed multiple implementations worth $20-30MM in annual revenue
• Perform multiple key roles in the management of the company's most significant account
• Serve as the direct customer point-of-contact with all internal departments, third-party vendors & service providers involved in the projects
• Applied industry standard project management and Agile methodology in project execution
• Manage implementation of automated order-fulfillment systems across the U.S, China, Canada, Mexico, Brazil, Chile; ongoing account management for more than 20 customers in over 110 client sites
• Accountable for the management of Order Fulfillment projects valued in range from $10K to $5MM and approximately $1MM worth of direct revenue generation via aftermarket sales.

Emeryville, CA

• Accountable for the management of Order Fulfillment projects valued in range from $10K to $1MM and approximately $250K worth of direct revenue generation via aftermarket sales
• On-site responsibilities included systems testing and training, trouble-shooting hardware and software integration issues, and system go-live support
• Provided direct support to Project Management team to ensure quality project execution.

Oakland, CA

• Developed and implemented effected processes and procedures for finance.
• Produced extensive reports on financial performance and web trafficking patterns.
• Assisted managers with training their teams on new processes.
• Advised clients on how to improve their business brand exposure and customer relations.
• Streamlined electronic payment processing, reducing company and departmental costs by 25%.
• Facilitated cross-organizational communication among departments with disparate functions.

Oakland, CA

• Led ongoing projects to attain more efficiency and lower costs when performing credit and checking account charges.
• Assisted in training new staff on day-to-day tasks, ongoing assignments, and new implementations.
• Handled incoming and outgoing calls, faxes, and e-mails for companies and consumers regarding major projects.