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Motivating Leader | Technical Visionary | Team OptimizerMotivating seasoned leader with over a dozen years of experience driving enterprise-level technical implementations and system integrations. Proven track record of building high-performing, cross-functional teams focused on craftsman-like quality, precision, and continuous improvement. Applies strategic and systems thinking to optimize delivery processes, align technical solutions with business goals, and achieve sustainable results. Accomplished in overseeing the end-to-end product lifecycle—from strategic planning to execution—and fostering transparent communication channels. Guides teams with an action-oriented mindset, disciplined execution, and empathetic leadership to bridge passion with purpose.Qualifications- Enterprise Leadership: Directed large-scale technical initiatives, aligning projects with organizational goals and client needs.- System Integration: Managed third-party API integrations, ensuring seamless data flow and reliable performance.Process Optimization: Refined onboarding workflows to enhance client experience and ensure consistent quality.- Stakeholder Engagement: Built strong relationships through clear communication, proactive management, and issue resolution.- Delivery Optimization: Designed frameworks to improve efficiency, consistency, and cross-functional collaboration.- Knowledge Transfer: Facilitated mentorship programs and documentation to ensure team growth and continuity.Core Competencies- Strategic Technical Delivery: Aligns product development with business goals, driving sustainable outcomes.- Roadmapping & Planning: Crafts roadmaps balancing strategic goals, resources, and timelines.- Risk Mitigation: Implements frameworks to ensure on-time, in-scope delivery.- Service Leadership: Leads diverse teams with discipline, integrity, and action-oriented values.- Team Optimization: Refines workflows and applies best practices to enhance efficiency.- Agile Project Management: Proficient in Agile, DevOps, and hybrid methodologies.- Stakeholder Communication: Bridges gaps between clients, technical teams, and leadership.- Strategic Thinking: Aligns technical solutions with business goals for measurable results.
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Project Delivery LeadIdmworksQueen Creek, Az, Us -
Technical Delivery DirectorSojo Mar 2024 - Nov 2024Nashville, Tennessee, Us• Directed Enterprise Implementations: Led end-to-end product development lifecycles, implementing hybrid-Agile methodologies to increase project velocity by 42% and improve strategic alignment.• Optimized Delivery Frameworks: Developed standardized workflows and governance processes to enhance operational efficiency and ensure consistent quality across projects.• Facilitated Cross-Functional Collaboration: Coordinated efforts between frontend and backend development teams, streamlining communication and removing roadblocks to meet fixed deadlines.• Refined Integration Strategies: Designed scalable solution architecture processes, improving requirement gathering and enhancing scope and estimation accuracy. -
Technical Delivery Team ManagerAuction Mobility Oct 2020 - Mar 2024Boston, Massachusetts, Us• Managed Multiplatform Projects: Oversaw 50+ IT projects, achieving a 90% on-time completion rate while maintaining quality standards and budget constraints.• Directed Global Leadership: Coordinated engineering, project management, and business analyst teams to deliver concurrent initiatives, enhancing product quality and operational performance.• Enhanced Stakeholder Collaboration: Fostered strong relationships with clients, executives, and vendors, ensuring alignment and satisfaction throughout the project lifecycle.• Implemented Risk Mitigation Strategies: Developed proactive risk management frameworks, reducing project delays by 50% and enhancing overall project reliability.• Developed Strategic Documentation: Created project charters, schedules, and communication plans to support project execution and transparency. -
Technical Project Program ManagerUnicon, Inc. Oct 2019 - Sep 2020Gilbert, Arizona, Us• Guided Program Projects: Coordinated technical leads, developers, and business analysts to achieve project objectives, deliver high-quality solutions, and improve operational workflows by 20%.• Led Mission-Critical Initiatives: Managed large-scale online learning platform projects, ensuring alignment with client goals and delivering integrated solutions on time.• Optimized Resource Planning: Streamlined resource allocation and forecasting using burndown and velocity reports to manage scope constraints effectively.• Facilitated Agile Teams: Guided teams through Agile processes and ceremonies, including product backlog, sprint planning, stand-ups, and retrospectives, and removing roadblocks to ensure successful project delivery.to ensure project success -
Software Integration ManagerStreamline Vacation Rental Software Jan 2017 - Sep 2019Chandler, Arizona, Us• Led SAAS API Integrations: Delivered ERP rollouts and upgrades for 70+ third-party API integrations, improving implementation time by 25%, ensuring seamless data flows, and improving system interoperability and reliability.• Refined Post-Deployment Support: Enhanced support protocols, reducing service-level metrics by 30% and increasing client satisfaction.• Built Training Programs: Developed training resources, boosting team productivity by around 15% - 20%, fostering collaboration and knowledge transfer.• Developed Integration Standards: Established best practices for API workflows, ensuring scalability and reliability across projects. -
Product ManagerClickpoint Software Aug 2015 - Jan 2017Scottsdale, Az, Us• Executed Product Roadmaps: Delivered key product updates on schedule, increasing user retention by 18% and aligning features with customer needs.• Refined User Experience: Led user research and A/B testing, improving product usability and customer satisfaction.• Developed Comprehensive Documentation: Authored API guides and onboarding materials, reducing client support requests by 23%. -
Operational LeadHyundai Motor America (Teletech) Feb 2014 - Aug 2015• Managed Team Operations: Directed operations for multiple divisions, exceeding departmental Quality Assurance goals by 30% through strategic leadership and process improvements.• Developed Training Programs: Created employee development plans, fostering team growth and resulting in one of the highest promotion rates in the program.• Improved Operational Workflows Streamlined scheduling and workflows, enhancing customer experience by an average of 25%.• Collaborated with Leadership: Partnered with executives to align departmental operations with strategic objectives and improve service delivery.
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Project Manager - Curriculum DevelopmentK And S Aviation Services, Inc. Feb 2011 - Jan 2014● Led audio-visual development for course creation of FAA-approved Boeing 737-200, 737-300, and 737-500 programs.● Collaborated with subject matter experts in creating course materials and programs per training and operations instructions via FAA guidelines -
Financial RepresentativeAmerican General Financial Services Aug 2007 - Jan 2009● Analyzed credit reports, taxes, and budget information.● Performed underwriting to determine loan qualification.● Created reports and provided feedback to the manager and district manager.
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Assistant Marketing DirectorAlpine Lending Sep 2004 - Jul 2007● Managed 15 loan officers in the inbound and outbound call center for the Midwest region.● Worked with customers and Loan Officers to distinguish income and financial responsibility levels● Provided various levels of management, lead, and agent support.
Brandon Menard Skills
Brandon Menard Education Details
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Northern Arizona UniversityUniversity Studies | Minors In Biology & Social Behavioral Sciences -
Red Mountain High SchoolGeneral Studies
Frequently Asked Questions about Brandon Menard
What company does Brandon Menard work for?
Brandon Menard works for Idmworks
What is Brandon Menard's role at the current company?
Brandon Menard's current role is Project Delivery Lead.
What is Brandon Menard's email address?
Brandon Menard's email address is br****@****are.com
What is Brandon Menard's direct phone number?
Brandon Menard's direct phone number is +148070*****
What schools did Brandon Menard attend?
Brandon Menard attended Northern Arizona University, Red Mountain High School.
What are some of Brandon Menard's interests?
Brandon Menard has interest in Social Services, Politics, Education, Environment, Science And Technology, Animal Welfare, Arts And Culture.
What skills is Brandon Menard known for?
Brandon Menard has skills like Management, Project Management, Microsoft Office, Coaching, Training, Quality Assurance, Reporting And Analysis, Oracle, Empower, Team Leadership, Communication, Call Center Administration.
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