Brandon Mong Email & Phone Number

York, Pennsylvania, United States

Towson, Maryland, United States

Provides friendly customer service while handling customer concerns. Provided repairs on customer phones, both iPhone and Samsungs, including screen and battery swaps. Helped file insurance claims on the customer’s behalf for replacement devices. Transferred customer data to new devices and completed store inventory control.

York, Pennsylvania, United States

Performed cosmetic inspections on the devices and screen repairs for iPhones. Conducted functionality tests on the devices to ensure the devices operate to set standards. Performed inventory control. Handled and disposed of batteries that were bloated, leaking and thermal runaways.

York, Pennsylvania, United States

Quality checked the devices in several departments to ensure processes were being followed. Functionally tested and ensured the quality of phones meets the customers standards. Performed inventory control. Handled and disposed of batteries that were bloated, leaking and thermal runaways.

York, Pennsylvania, United States

Cosmetically grade the devices to be sorted to the correct departments. Cosmetically reconditioned screens with slight scratches. Cleared customer data and factory reset devices. Performed inventory control. Handled and disposed of batteries that were bloated, leaking and thermal runaways.