Brandon Ochoa Email and Phone Number

• Implemented an advanced AWS networking infrastructure, utilizing Amazon VPCs, subnets, routing tables, security groups, Transit Gateways, and etc to deploy a highly secure cloud fabric that includes a security inspection zone with Palo Alto Firewall virtual appliances, ensuring that all traffic to and from the cloud environment is thoroughly inspected and protected from potential security threats.• Utilized Terraform, along with Terraform Cloud and Workspaces, to define and provision AWS cloud resources as code, enabling easy replication and management of cloud infrastructure across multiple environments, and promoting consistency, reliability, and collaboration within the team.• Designed and implemented Python Lambda functions, utilizing AWS event-based automation to improve operational efficiency and reduce manual efforts.• Developed reusable Python scripts to automate large batch jobs, providing significant time and cost savings and improving the overall productivity of the team.• Collaborated with a team using Git, managing repositories, branches, and pull requests, ensuring that code was properly documented and up-to-date, and following best practices for version control.• Maintained clear and concise documentation, including READme files, describing the purpose and functionality of code repositories, enabling other team members to effectively utilize the code.• Coordinated with cross-functional teams, including information security, enterprise governance, application teams, product owners, and networking, to ensure seamless integration and successful implementation of cloud infrastructure solutions that meet business needs and requirements.• Employed Agile methodologies, including daily stand-ups, sprint planning, and retrospectives, to facilitate collaboration, communication, and continuous improvement within the team, resulting in improved delivery speed, quality, and customer satisfaction.

• Configured and deployed full network stacks from scratch (including: Firewall, Switches, APs, Wireless Bridges, VLANs, Subnets, VPNs to AWS infra|Customer Sites|End User Network Access, Routing Tables, etc) tailored to client needs.• Launched AWS EC2 instances per client requirements and managed Security Groups, Static Routes, Access Management (IAM), Images (AMI), VPCs, Subnets, Internet Gateways, Customer Gateways, VPNs, etc.• Spearheaded a project by researching, testing, presenting, and then deploying a digital signage solution across several sites nationwide specific to a customer request that was outside the normal services we offered using PiSignage and a Linux AWS EC2 instance.• Traveled out of state to upgrade old 10/100 network infrastructure to modern gigabit appliances and adding expansions where operations required it.• On-site troubleshooting of issues ranging from desktops, user applications, printers, network outages, etc.• Performed walkthroughs to assess current network, on-prem servers, and desktops to compose projects plans with new clients.

• Administered and supported remote access for Cisco IPsec VPN & Global Protect as well as administered and supported RSA• SecurID and PingID access issues.• Resolved issues by researching documentation; troubleshooting hardware, software, guiding clients through corrective steps;escalating problems to second level; tracked status of problems and solutions.• Created documentation for Knowledge Base and supplied work notes on resolutions addressing a variety of end user issues.• Communicated information with my team relating to outages and provided real-time support for ongoing issues.

• Managed active directory by adding/removing users, editing group membership, email access, windows domainauthentication, etc.• Mapped Wi-Fi signal strength throughout facility to ensure equipment on highly mobile machines would not get droppedfrom the network for a seamless workflow.• Performed physical repairs on broken equipment such as scanners, printers, thors, workstations, etc.• Installed Cisco IP Phones by means of cabling on the patch panels at the switches for voice vlans.

• Used Monitoring tools to oversee live production operations and minimize downtime.• Analyzed event logs for quick, accurate, and informative dispatching of plant engineering maintenance and specialist.• Effectively communicated the status of incidents with affected departments and spearheaded their resolution.• Documented and reported daily sort recaps for all issues, resolutions, and comments seen or heard.• Made configuration changes in the automation environment to support the flow of the facility to ensure optimal efficiency

• Conducted audits on automated machinery to verify dimension and weight measurements are within allowed fault tolerance.• Identified and escalated issues to Plant Engineering for resolution.• Maintained a cleaning routine to proactively prevent calibration errors in camera tunnels.• Distributed scanners and label printers to employees for ensuring packages are properly scanned.• Followed corporate documentation protocols to ensure legal legitimacy in our billing of customers.

• Performed as a room supervisor of a team of four in a theater that seats 300 people.• Addressed head panelists in a calm and informative way at the start of every panel to inquire about what equipment that would be used for their panel and the policies of the room.• Worked with an audio mixing board to manage audio equipment such as microphones and speakers.• Coordinated with panelists to connect their equipment correctly to ours for accurate display and sound with ease of use.

• Addressed technical issues encountered by developers for a smoother and more consistent presentation.• Managed the network for our company's booth in the exhibit hall to harden security and strengthen the quality of service.• Installed, maintained, and configured wireless access point, switch, and router with the provided LACC upstream access layerinternet drop.• Created redundancy and failover in the network to handle likely hardware faults to ensure full availability for end user use.• Showcased and increased visibility to indie developers’ new games at E3 for game journalists and attendees.