Brandon Otten Email & Phone Number

St Louis, Missouri, United States

Duluth, GA/Tulsa, OK/Remote Hybrid

• Leveraged a strong combination of leadership, hands-on training, and project management skills to design and implement a best-in-class learning and development program for 100+ teams in line with evolving business needs
• Liaised with executives, teams, and individual contributors to identify and remediate skills gaps that have a major impact on operational efficiency, regulatory compliance, and overall profitability
• Combined e-learning, on-the-job training, and instructor-led delivery to maximize training effectiveness
• Utilized best practice instructional design methodologies and adult learning principles to design compelling course content that resonated with a diverse audience, from new hires through to SVP-level colleagues
• Established a peer review process that successfully increased course quality by 27%
• Launched of the company’s first ever operations-wide technical training program, encompassing 80 sub-programs spanning three skill levels for over 1700 front-line workers; facilitated 96 analysts and held design.

Duluth, GA/Remote Hybrid

• Played a leading role in complex change and transformation initiatives by designing and delivering training programs in alignment with long-range strategic plans and business requirements
• Maintained regular contact with project managers and senior executives through all phases of the end-to-end project lifecycle
• Cultivated an effective learning environment and facilitated training sessions for 200+ FTEs annually, focusing on technical and compliance best practices for all operating assets in Alabama, Georgia, and South Carolina
• Transformed the core set of 12 designated courses, utilizing innovative aspects of adult learning theory to reduce content by 55% and increase employee accessibility, earning the On-The-SPOT award for excellence

Cheyenne, Wyoming

• Directed and managed work priorities and maintenance activities for a 147-employee organization, resulting in a 99.6% equipment serviceability rate
• Prepared and analyzed 123 employee appraisal reports, resulting in a 100% on-time completion rate
• Identified struggling office employee morale due to task saturation, implemented ‘Leadership 101’ training and a streamlined work schedule, resulting in a 33% increase in shift coverage with zero added manpower

Cheyenne, Wyoming

• Coached and developed 27 instructors on training initiatives; success confirmed with 2014 and 2015 annual awards for “Best Training Organization”
• Led year-long technical qualification surge, graduated an unprecedented 340 students from 30 training courses
• Analyzed 526 employee training records, corrected errors and increased staff qualifications 23%

Cheyenne, Wyoming

• Managed work requirements and labor relations for 35 employees, ensuring 100% compliance with regulatory statues
• Created a rewards and incentive program that was cited as the driving force behind branch employee data entry rates obtaining 95% accuracy in less than 90 days
• Supervised execution of 250 daily maintenance actions, resulting in safe and effective operations at $47M Department of Defense facilities

Bossier City, Louisiana

• Managed planning and execution of $7B government programs, drove modifications on 328 vital equipment parts positively impacting 1.5K employees
• Chaired 150-day emergency response working group, synchronized actions of 12 agencies, avoiding $12M test flight delays
• Planned and organized Senior Air Force Director’s activities, expertly coordinated 47 events at 6 Air Force bases

Cheyenne, Wyoming

• Supervised 55 employee workplace, communication and leadership skills resulting in co-workers earning 38 ‘Outstanding’ and 131 ‘Satisfactory’ evaluation ratings on 680 technical tasks
• Instructed 49 students on 150 maintenance procedures, translated specific objectives into attainable outcomes, resulting in 97% pass-rate on pupil proficiency evaluations
• Inspected, inventoried, and ensured serviceability of $3.7M government test equipment, superior performance recognized with Senior Non Commissioned Officer of the Quarter award in 2009

Graduate Certification, Instructional Design And Technology

Bachelor’S Degree, Human Resource Development, (Magna Cum Laude)

Change Management, Leadership & Problem Solving

Associate Of Arts And Sciences (Aas), Missile And Space Systems Technology

Communication, Conflict Resolution & Project Management

Communication, General, (Distinguished Graduate & Academic Achievement)