Brandon Overton Email & Phone Number

Evansville, IN, US

US

• As an IT Support Technician, I provide technical expertise and solutions to clients across various industries, ensuring their IT systems run smoothly and efficiently. My role encompasses troubleshooting, project.
• Resolved hardware, software, and network issues through remote and on-site support, minimizing client downtime.
• Managed IT projects, including server installations, printer configurations, and office equipment deployments, tailored to client needs.
• Configured and maintained network systems (LAN/WAN), routers, switches, and firewalls to ensure secure and efficient connectivity.
• Deployed and configured business-critical applications like Office 365, QuickBooks, and custom software for various industries.
• Installed and configured desktops, laptops, servers, printers, and networking equipment for seamless functionality.

Evansville, IN, US

• In addition to role as IT Systems Technician listed below, this role introduced more project work in order to further support our companies beyond that of a IT Systems Technician. This included a few Systems.
• Scheduled Test and Production Monthly Patching for Workstations every Month for Microsoft Updates along with Software Updates Through Baramundi Management Console.
• Managed the PXE Environment and kept OS up to date with the latest releases by modifying the Windows 10 image as needed and testing/deploying it by using an In-Place Upgrade feature of Baramundi to upgrade the OS of.
• Handled all New Hire, Transfer, Name Changes, and Termination Requests as part of the Employee Life Cycle.
• Took on tickets that Level 1 Technicians have escalated and helped Level 1 Technicians in their role with training and picking up slack when necessary.
• Used Veeam Backup & Replication to restore Files and Mailboxes in the event that somebody had accidentally deleted an item or needed one restored to a previous version.

Evansville, IN, US

• Support Southwestern Healthcare, Southwestern Behavioral Healthcare, and Hillcrest entities with the IT Support they need to function as best as possible. This includes imaging desktop and laptop computers with updated.
• Rollout of Microsoft LAPS to better the security of the workstations to manage local admin passwords.
• Helped to migrate around 500 clients from Sophos Antivirus to Sentinel One Antivirus on all workstations and laptops in the company within a week.
• Company Purchase Orders Created and Managed by Approvals from CIO from various Sites and Service Representatives.
• Deployed Software and Updates using Baramundi Management Console

Evansville, Indiana, US

• As an Application Support Analyst, I can identify, analyze, design, and maintain cost-effective information technology procedures that align with business initiatives and corporate strategies.My position as an.
• Schedule, monitor, and develop as needed batch jobs for Fiserv DNA daily and nightly processing, end of month processing and end of year processing as needed. Performed troubleshooting on processing issues.
• Design, develop, test, and analyz the Fiserv DNA Core processing system based on related user and system design specifications.
• Provide user maintenance for all Core and Ancillary software packages.
• Manage updates to, issues with and any questions regarding various databases used at ETFCU.
• Manage upgrades and troubleshooting issues on other ancillary systems as assigned.

Evansville, Indiana, US

Support ETFCU and Liberty Financial users with any tier 1 and tier 2 issues as well as set up new users with computer hardware with software and PXE images specific to their role at the credit union. Company hardware is tracked in specific software tracking databases and is properly disposed of so that no data can be retrieved from any company equipment.

US

This position includes supporting users at an corporate international level and includes administration tasks such as workstation hardening and managing user access throughout our systems. I was included in many projects such as the implementation of Plex ERP across the company and security tasks to help with administration of this newly implemented cloud.

Manager-In-Charge; Closed Store; Put out Stock; Rotated Products; Kept Store Clean; Organized Backroom; Worked in all Departments; Assisted Customers

Cleaned Tables; Washed Dishes; Helped Customers; Cleaned Restaurant; Laundry