Elected Vice President of EducationFounding Member of First Data Speaks 4 times President distinguished club Toastmasters International teaches art of speaking, listening, and thinking - vital skills that promote self-actualization, enhance leadership potential and foster human understanding. In being an active member, I have acquired excellent time management skills, the ability to provide specific, positive, and helpful feedback while seeking to inspire.

Managed the merchant service portfolio for metro Atlanta and North Georgia Ameris Bank with 24 locations and over 120 team members.Excelled in producing highest number of accounts and revenue for the Atlanta region to date with over 200 new accounts and over $50 Million in signed volume totaling approximately $200,000 in recurring revenueCultivated 26% increase in prospects through the We’re with You (WWY) Ameris Bank campaign, organized marketing events, collaborations with Georgia Chamber of Commerce divisions and other organizations, created and led sales campaigns, exceeding sales goals by 67%Led weekly accountability Ameris branch meetings to discuss team goals, quantitative data, successful products and coaching opportunities.Collaborating with internal teams to resolve complex client and banker issues.Coordinated the sales teams for special events including Atlanta Black Expo, Taste Urban, Veteran’s Festival (VETS FEST), Veteran Women Igniting the Spirit of Entrepreneurship (V-WISE), MIC (Military Influencer Conference) Chamber of Commerce hosted events, Fiserv marketplace and the pointe marketplace among many other events.

Trained approximately 350 new business consultants, maintaining a 98% satisfaction rating.Assisted marketing and development teams with the release of Clover Flex 3.Updated new hire curriculum to incorporate market trends and sales strategies.Led marketing advisory boards and developed penetration strategies for Clover products.Led a team of business consultants to develop quantitative and qualitative data on Clover areas of improvement and major successesAnalyzed data from Power BI to assess the training department's strengths and weaknesses.Assisted in the marketing and development of Clover Dining platform for CloverOversaw sales best practices and client retention trainingInstructed business consultants on how to brand themselves and leverage the company over leading competitors like world pay, square and PayPal

Consistently exceeded sales goals, maintaining above 100%.Built and maintained relationships with clients and key personnel within client companiesPracticed a consultative approach to identifying and promoting optimal productivityAchieved key performance indicators (KPIs) by managing portfolios with zero discrepancies including a 100% quality ratingImproved client satisfaction ratings by resolving complex issues.Trained team members on products, best practices, ethics, and sales strategy, updating the CRM(Salesforce, MSA, Playbooks etc…)Participated on Hybrid Marketing strategy steam to develop future campaignsUpsold and cross-sold franchises level merchants new equipment and SAAS programs

Oversaw daily store operations, including inventory and cash handling Scheduled and led daily store meetings to discuss sales, performance and customer service benchmarks.Hired, trained, tasked and evaluated sales associates and other related staff.Promoted high-quality sales in conducting monthly subject matter training which resulted in approximately 30% increaseProvided professional recommendations on leasing, purchasing, and finance optionsSet revenue targets for sales associates and provided resources needed to achieve themSupported long-term business-need strategies, generated customer-relations feedback for process improvements.

Monitored the accessibility of over 280 polling sites in accordance with election lawsSupported election operations for primary and general electionsSupervised the notification and dissemination of election information both electronically and physicallyConducted weekly meetings providing informational support to candidate’s political units, public entities and the general public.Compiled reports for politicians and chief clerks detailing financial records and voter statistics in election of districtsTraveled to problem sited to determine accessibility status troubleshoot machines and provide post incident reviews to reinforce preventative measures to ensure seamless elections.Monitored weekly progress notes on poll sites and code violations Professional Development Executive Protection certification from IAEPA