Our customers are solving the world’s hardest problems. We can provide you with the infrastructure to help the world run better and improve people’s lives. Our vision of the future of enterprise IT is simple – software must be hyper-personalized, flexible, and support outcome-based business models.EXPERIENCE: Combine operational data with experience data to understand how people feel about your products, services, and brand – and why. Our solutions can help you anticipate needs, predict… Show more Our customers are solving the world’s hardest problems. We can provide you with the infrastructure to help the world run better and improve people’s lives. Our vision of the future of enterprise IT is simple – software must be hyper-personalized, flexible, and support outcome-based business models.EXPERIENCE: Combine operational data with experience data to understand how people feel about your products, services, and brand – and why. Our solutions can help you anticipate needs, predict actions, and identify ways to improve customer, employee, product, and brand experiences.INTELLIGENCE - Accelerate digital transformation with our business technology. Harness intelligent technologies like AI, machine learning, the Internet of Things (IoT), and advanced analytics. Build new applications – and unlock the full power of your data with the SAP HANA in-memory database.OPERATIONS - Automate your operations and embed intelligence into every process – from customer-facing activities to HR, finance, manufacturing, supply chain, and procurement. Our integration-ready, intelligent suite of solutions can help you increase speed and flexibility in all areas of your business. Show less

Responsible for selling HANA Enterprise Cloud (HEC) offering as the preeminent private managed cloud environment to host HANA based SAP offerings to enterprise customers. Work closely with SAP Services, HANA License teams and System Integrators to create complete Private, Hybrid, and SaaS cloud solutions to drive profitable revenue results within the Southeast territory.

Responsibilities include consultative selling to enterprise organizations across the Texas, New Mexico, Louisiana territory for IBM's cloud portfolio. Products include Cloud Managed Services, CMS4SAP, CMS4Oracle, SoftLayer, IDTES, Bluemix, UrbanCode, DevOps, and Aspera.

Responsible for SharePoint sales-related activities with new and current customers. Work with our Channel Partner Program to build strategic partnerships with third party SharePoint partners on a global scale.

Responsible for creating strategic sales plans and driving sales efforts while consistently attaining excellence. Built strategic partnerships to cultivate opportunities throughout the Rackspace portfolio of Managed Hosting, Dedicated SharePoint, Cloud Servers, Cloud Sites, Cloud Files, and Email & Apps.

Responsible for assisting the Business Development Consultant and Acquisition Representative’s with the development of sales from existing customers, prospects, daily customer interactions, contracts, proposals, presentations, and meetings via CRM, ticketing system, WebEx, Clearslide, telephone, and face to face meetings.

Duties include advising customers on best practices related to data collection and analysis, proactively informing customers of new products and service offerings that will benefit their business, and identifying specific client needs that can be met by implementing new products available after Allegiance acquisition.

Primary responsibilities included prospecting for growth in existing and new customers, working directly with the Professional Services team to define and execute custom integration projects and growing strategic accounts such as J&J, Pfizer, Wyeth, Abbott, Cardinal Health, UnitedHealth Group and Chevron.

Responsible for sales prospecting across multiple sales verticals including services, life science, finance, retail, government and non-profit segments. Duties included cold calling, inbound call qualification, and transitioning qualified opportunities to account executives. Mapped out existing large client organizations and defined growth opportunities for focused prospecting and relationship growth.

Provided technical support to customers, internal product specialists, and billable consultants on company’s products. Presented technical concepts in a clear manner to customers through email, phone calls, and web conferencing. Performed problem analysis resulting in resolution of product related problems; this included information gathering, problem identification, testing, follow-up and resolution. Contributed FAQ content to the product knowledge base used by the customer self-support… Show more Provided technical support to customers, internal product specialists, and billable consultants on company’s products. Presented technical concepts in a clear manner to customers through email, phone calls, and web conferencing. Performed problem analysis resulting in resolution of product related problems; this included information gathering, problem identification, testing, follow-up and resolution. Contributed FAQ content to the product knowledge base used by the customer self-support website. Suggested alternate methods of resolving issues using add-on (upsell) products. Assisted in training and knowledge transfer for new employees. Assisted turnkey clients with installation of Inquisite software products Show less

Provide support to 2,000+ customers via telephone conversation, face to face and after hours on-call related to computer hardware, software, printers, network and other peripheral devices.