Pair with team members to enhance and support high availability baggage purchase systems, collaborating iteratively with product owners using agile methodology to deliver high quality passenger and agent experiences. • Increased operational reliability by migrating critical baggage induction application from end-of-service-life data center to IBM cloud, restructuring app into scalable Kubernetes pods and updating backend micro-services to use REST APIs. Leveraged Akamai to distribute traffic across multiple data centers while ensuring reliability with failovers.• Improved airline competitiveness by assisting with integration of baggage pricing systems with partner JetBlue through Sabre PSS. Ensured high quality user experience through rigorous manual and automated testing.

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