Azure MSP Practice Leader and Senior Cloud ArchitectBuilt an Azure Practice: Developed a robust Azure Managed Services Provider (MSP) practice by creating standard operating procedures, internal training materials, and client launch kits. Crafted templated Statements of Work (SOWs) for repeatable Azure deployments, ensuring consistent quality and efficiency. Collaborated with marketing to create go-to-market strategies for all Azure offerings.End-to-End Technical Pre-Sales and Project Delivery: Led the full lifecycle of Azure projects, from ideation and client whiteboarding to SOW creation, implementation, and training. Ensured smooth handovers to support teams, compiled statements of results, and identified future opportunities to maintain client relationships.Innovated Cloud-Based Recurring Revenue Products: Designed and launched cloud-based monthly recurring revenue products. Conducted market research, product development, and integration with industry frameworks. Focused on scalability and repeatability through automation. Documented and presented comprehensive proposals, including market reach and profitability projections.Leadership with Engineering Excellence: Maintained a strong presence in technical work, achieving the highest billed engineer award for seven consecutive years. Balanced leadership responsibilities with direct engineering contributions to deliver successful outcomes.• Azure Cloud Services: IaaS, PaaS, LaaS, SaaS (Far too many to list individually) • Microsoft 365: Exchange Online, Teams, Intune & Autopilot, SharePoint, Defender, Purview• Identity & Access Management: Entra, AD DS, Conditional Access, AD FS, PTA & SSO• Business Continuity: Azure Backup, Azure Site Recovery (ASR), High Availability Services• Security, Compliance & Connectivity: Purview, AIP, DLP, AlwaysOn VPN, DirectAccess, AVD• Networking & Infrastructure: DNS, DHCP, NTP, Group Policy, Virtualization (Hyper-V, VMware, Proxmox)

• Headed the research, procurement, and architecture of enterprise-level hardware and software solutions, ensuring alignment with organizational goals.• Managed and maintained over 300 Windows Servers, with 80% virtualized in VMware and 5% in Hyper-V, optimizing performance and availability.• Led successful Active Directory migrations from 2003 to 2012 R2, integrating Azure Active Directory for hybrid cloud environments.• Orchestrated Exchange migrations from 2003 to 2013, incorporating seamless Office 365 integration for enhanced collaboration.• Deployed Windows Failover Clustering with Database Availability Groups, bolstering system resilience.• Modernized enterprise remote connectivity by replacing outdated SSL VPN appliances with Microsoft DirectAccess, delivering an “in-office” experience for remote workers.• Developed and launched a secure external portal for vendors, providing a centralized hub for secure communication, document repository, and password management.• Implemented extensive Group Policy modeling for various projects, reducing costs on vendor solutions like software deployment, 802.1X, BitLocker, and more.• Directed the infrastructure migration that consolidated five companies into one parent entity, including forest trusts, ADMT, Exchange coexistence and migration, and domain acquisitions.• Relocated two primary datacenters from Denver to Las Vegas within six months, leading a team of four to ensure seamless transition and minimal downtime.• Designed and implemented an internal Certificate Authority, creating numerous templates such as Web Server, SCCM, and OCSP for enhanced security.• Provided Tier 3 support and cross-trained staff post-implementation to ensure operational continuity.• Architected all solutions with full redundancy and high availability (HA) for disaster recovery, successfully passing annual DR simulations for five consecutive years.

• Led the design, deployment, and ongoing support for customized small business solutions, serving a portfolio of over 30 clients.• Conducted in-depth evaluations of quotes and bids, ensuring the selection of optimal business systems tailored to client needs.• Installed and maintained critical infrastructure, including servers, PCs, networking equipment, security systems, and backup solutions, guaranteeing robust and reliable operations.• Provided comprehensive post-deployment training to on-site IT staff, enhancing their capability to manage new systems effectively.• Developed detailed post-deployment documentation, both in physical binders and digital formats, to ensure seamless future reference, continuity, and compliance.• Oversaw all aspects of project management, including daily scheduling, billing, and proactive customer support, ensuring client satisfaction and timely project completion.

• Spearheaded the large-scale configuration of servers, video editing workstations, and laptops for high-profile clients such as Pepsi, NFL, Concentra Medical, and AVID Technologies, ensuring all systems met rigorous performance standards.• Managed and mentored a team of technicians, driving productivity by setting clear, achievable daily goals for hardware and software integration.• Took charge of complex integration projects, ranging from basic PC imaging to sophisticated server, NAS, and SAN setups. This included custom configurations, rack builds, and meticulous cable management, while also handling the financial aspects, including quotes and fixed bids, to ensure projects were completed on time and within budget.• Led the loading and delivery team for full datacenter rack projects. This involved meticulously documenting all cables, preparing equipment for shipping, and traveling to client sites or colocation facilities to oversee the unpacking of truckloads of equipment and executing final assembly on-site.