Talent Management - As a part of the interviewing team, participates in the interviewing process and offers recommendations for quality hiresTrain, coach and mentor associates new to the functional rotationInventory Management - Manage inventory levels via PartsNetConduct tire inventory countsOrder, stock and bar-code partsLiaise with vendors as appropriateAudit fuel island tickets and resolves issues with appropriate stakeholderCustomer Experience Management -Schedule time for customer PMsEducate new customers on the value of ongoing preventative maintenanceVerify that customers are receiving their PM schedulesInteract daily with customers to address scheduling, SOS activity, etc.Service Department Management - Review branch Maintenance MetricsReview and complete yard checksWalk floor to observe compliance with policies and procedures and corrects issues as appropriateLiaise with Rental and Sales as appropriateSchedule work assignmentsFinancial Management -Track/coordinate repair orders and purchase orders for customer re-billsContribute to the process of forecasting potential costsIdentify potential issues and resolve with appropriate stakeholderSafety Management -Walk the floor daily to observe/report safety issuesCheck equipment and tools for defects and resolves issues with appropriate stakeholderParticipate in monthly safety meetingsRental Experience - Work rental counter as assigned, using RentalNetComputer skillsStrong communications, organization, and influencing skillsAbility to thrive in a fast-paced, deadline-sensitive environmentAdaptable quick learner with the ability to pick up company's systems and processes quickly