• Thoroughly reviewed pension records and worked to prepare and calculate accurate employee pension benefit distributions.• Reviewed plan activities to ensure funds are properly and accurately accounted for, calculated and distributed.• Maintained knowledge of pension regulation changes to ensure that tools and calculators remained up to date and the plans are administered correctly.• Effectively communicated with clients to research and receive guidance on plan participants with complex histories.• Reconciled plan participants with nonqualified benefits on a monthly basis and relayed the specific tax implications to clients.• Managed multiple incoming case queues and completed necessary preliminary research before distributing cases to colleagues.

• Forecasted upcoming year budgets for multiple entities within the organization and efficiently allocated resources among departments.• Performed reconciliation of incoming and outgoing payments through invoices.

• Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks.• Developed and deepened relationships with students, family members and faculty to promote optimal student learning environments.• Maintained proper time management and organizational skills to complete subject units in a timely fashion.• Continuously adapted and altered teaching methods in relation to the population and audience.