● Responsible for all daily and strategic operations of the IT/Data department reporting tothe CFO.● Reported to the Board on technology projects when applicable.● Involved in strategic planning for the entire organization in Monthly, Quarterly, andAnnual planning sessions including setting priorities, differentiators, 3HAGs, BHAGs,and swim lanes for cross functional projects.● Scaled both people and systems, architected and built out the IS/IT department whileempowering and developing people to support an over $500m business.● Managed all IS/IT and Data department road mapping, 3-year plans, budgeting, vendorrelationships, SaaS software implementations, and RFP processes for large scalesystems (Warehouse Management Software WMS, HCM/HRIS Workday, Concur, ERP SAPS/4HANA) during a time of exceptional company growth.● Revitalized our Data Strategy by creating a Data Stewardship Team, defining KPIs,building a Data Dictionary, and moving to a cloud architecture of Azure Data factory anda DataBricks Lakehouse.● Implemented a revolutionary employee communications app, Milo's Unite foriOS/Android.● Helped to open multiple new offices and manufacturing sites.● More than doubled the size of the IT Team to over 35 employees to support ourever-growing business while maintaining an average department employee NetPromoter Score (eNPS) of over 90 with zero regrettable turnover. Supervisoryresponsibilities for up to 8 direct reports and 35 indirect reports.● Established IT Security and Infrastructure team deploying endpoint protection(SentinelOne), phishing training (KnowBe4), and vulnerability management (Rapid7).Assessed current state within the NIST framework to prioritize.● Built the IT PMO team and matured IT and PM processes with the implementation ofMonday.com and HaloITSM.● Lead digital transformation of the company leading to over $3m in cost savings and avoidance.● Member of AlabamaCIO. Alabama CIO of the Year (ORBIE) award finalist 2024.

● Same responsibilities as listed above in Milo’s VP role, but held Director title.● June 2022 Milo's "Values Champion"● Team co-leader for our COVID Response team - ensuring our policy met or exceededCDC guidelines, putting People First (additional risk pay, leave, and safety).Implemented contact tracing hardware and software that has prevented the team fromhaving any transmissions within any of our sites.● Completed InspireCIO's Next Generation Leader training program.

● All previous responsibilities as well as responsibility for core cross systems integrationsbetween the POS, OMS, eCommerce, and ERP systems.● Manage cross-functional IT projects with both internal and external stakeholders toensure business strategy was aligned with architecture and software development.● Member of senior IT leadership reporting to the CIO, responsible for determiningstrategic direction of the department and systems.

● Oversaw the development team for booksamillion.com and various internal applications,managing both on-site and remote teams with a strong emphasis on LAMP stackdevelopment.● Responsible for both local, remote, and offshore team members and consultants.● Championed and architected omnichannel projects like Buy Online Return in Store, BuyOnline Pickup In Store, e-Receipts, SMS-text package tracking, Credit CardTokenization, and the integration of Elastic Search for improved search capabilities.These initiatives seamlessly interfaced with key systems, including the company's ERP,POS, and eCOM OMS.● Developed and maintained product buyback and customer queueing system with textingfor end user notification. Buyback system determined pricing for used products topurchase from customers. Role prioritized clear communication with businessstakeholders, ensuring IT projects resonated with company objectives and propelledbusiness growth.● Collaborated with developers to effectively address business needs from both atheoretical and architectural lens.● Introduced "Tech Days" to enlighten the business side on our processes, therebyfacilitating informed project decisions.● Enhanced development standards, integrating robust documentation, OWASPstandards, and ensuring compliance with SOX, PCI, ADA, and CCPA regulations. Mypurview spanned the entire development spectrum, from requirements gathering toproduction monitoring.

● Responsible for creating and maintaining programs in the iSeries environment usingRPG/RPGLE and SQL as well as providing user support for said systems. Bothdevelopment and maintenance for software including but not limited to Lawson AP,MMS, D&W, as well as EDI interfaces.● Played a key role in advanced systems designs/implementation for two major systemsoverhauls.● Responsible for designing and developing the enterprise's core item lookup serviceprogram.● Developed custom APIs accessible as web services for various intranet projects andweb-based applications.● Created programs to consume external web services.● Designed and created all data migration programs for a major software integration of twoindependent merchandising systems.● Responsible for optimizing core system processes to handle the increased item mastersize from data integration.● Responsible for off-hours administration of the system as the sole on-call programmer.● Acquired familiarity with SOX rules and regulations for IT Project Management for theentire development life cycle.● Advanced knowledge of SQL, CL, and RPGLE. Familiarity CI/CD software such asHawkeye, Turnover, Perforce, and Git.

Gathered business requirements and documented user stories. Created and maintained programs and reports in the AS400/iSeries environment primarily using RPGLE and SQL. Programming for systems including but not limited to Lawson, MMS, D&W, as well as EDI interfaces. Implemented the use of data feeds from specific vendors in order to verify data integrity and create changes. Created APIs for remote data lookup and item creation (with data available via XML through a PHP framework). Played key design role and development of major changes to the Merchandising systems. Familiarity with SOX rules and regulations for IT Project Management.

Managed a diverse portfolio of product categories, spanning paperback fiction, graphic novels, DVD/video games, music, electronic accessories, and electronic hardware, collectively exceeding a sales, purchasing, and markdown budget of $100 million. My role extended beyond numbers, focusing on understanding the business and maximizing its potential, as well as developing proprietary products and contract negotiation. Achieving over 75% sell-through on titles and robust sales growth underscored my commitment to delivering results while working closely with vendors to align strategies with their incentives. My contributions extended to collaborating with the online sales department to strategize eBook rollouts and manage relationships with publishers, illuminating how content and technology merge to boost the bottom line. Notably, I played a pivotal role in devising the initial algorithm for eBook pricing strategy on BAMM.com, aligning digital offerings with market dynamics and customer expectations. Beyond my core responsibilities, I actively engaged in cross-departmental projects, predominantly centered around IT, fostering a deeper comprehension of how technology intertwines with operational excellence. Gained a strong understanding of SOX compliance for purchasing.