Brandon Agosto Email & Phone Number

Philadelphia, Pennsylvania, United States

• Conducted in-depth analysis of business processes, identified inefficiencies, and recommended strategic solutions.
• Revamped and documented report procedures, enabling seamless integration of new hires into the analytical process and enhancing overall onboarding efficiency.

Audubon, Pennsylvania, United States

• Enhanced client retention by executing strategic sales plans that included outbound calls, teller interactions, and effective lobby engagement
• Excelled in providing efficient and effective support to clients with account-related issues, resulting in improved client relations through follow-up calls and scheduled banking advice appointments
• Boosted bank/credit account openings by recommending and providing the best match for clients’ needs based on in-depth understanding of account features and advantages/disadvantage

Philadelphia, Pennsylvania, United States

• Partnered with clients on short and long-term business goals by conducting thorough industry research and providing business planning recommendations
• Designed an efficient onboarding process using Salesforce for new hires, introducing company culture, procedures, and providing necessary tools and resources to ensure their success
• Managed three client Twitter accounts, resulting in a 57% increase in one client's following through the creation of over 200 pieces of engaging content including marketing posts and interview updates

Blue Bell, Pennsylvania, United States

• Delivered exceptional fine dining experiences to high-end customers, ensuring satisfaction through top-notch customer service and meeting meal expectations
• Collaborated with waiters to serve 150+ customers per day, ensuring their satisfaction by communicating with kitchen staff and coordinating food delivery
• Improved restaurant efficiency by prioritizing customer requests, checking orders for accuracy, and ensuring they match the request

Media, Pennsylvania, United States

• Led a team of 4+ associates to effectively present the Home and Shoe departments by prioritizing merchandise processing and ensuring efficient product stocking
• Managed the store floorplan project for two departments, resulting in an 11% increase in inventory turnover compared to the previous year through the implementation of the new floor layout

Bachelor Of Business Administration - Bba, Innovative Management And Entrepreneurship, 3.46

Associate Of Science - As, Business Administration And Management, General, 3.52 High Honors