A dynamic Senior IT Technician with extensive managerial experience leading local and international teams, known for reducing costs by 10%, improving productivity by 25%, and increasing customer satisfaction by 20%. Skilled in IT operations, infrastructure management, and system integration, I have delivered high-quality technical solutions and optimized processes.My experience includes managing global IT projects, collaborating with cross-cultural teams, and aligning IT strategies with business goals. In Dubai, I led a team ensuring IT services, infrastructure, and AV systems were 100% optimal to support business continuity for Dubai Expo 2020, prior to Covid-19.With strong leadership in project management, strategic planning, and cybersecurity, including ISO 27001, I drive innovation, business growth, and operational efficiency. During my MSc in Cyber Security, I worked with ABCTech to implement an Information Security Management System (ISMS), fully aligned with ISO 27001 standards, enhancing the company's security posture.I led the following stages of ISO 27001 compliance. [Risk Assessment & Gap Analysis] Conducted a comprehensive assessment of security controls, identifying vulnerabilities and developing mitigation strategies. [Risk Treatment Plan]Created a risk treatment plan with controls to mitigate identified risks, aligned with business objectives.[ISMS Policies]Developed policies on access control, data protection, incident response, and business continuity in compliance with ISO 27001. [Security Controls] Implemented critical security measures, including access control, encryption, firewalls, IDS/IPS, VPNs, endpoint protection (EDR), DLP, and IAM with MFA and SSO. [Continuous Monitoring] Utilized SIEM systems for real-time threat detection and continuous compliance. [Training & Awareness] Led cybersecurity training programs, ensuring staff adhered to security protocols. [Audit Preparation] Successfully led ABCTech through the ISO 27001 certification audit, ensuring compliance with all standards.[Incident Response] Managed incident response teams for malware attacks, breaches, and security incidents using SIEM, EDR, and IDS/IPS tools. [Cloud Security]Secured cloud environments, including encryption and access controls for platforms like Office 365, AWS, and Azure. [Vulnerability Management] Skilled in vulnerability scanning, patch management, and security testing to prevent weaknesses.[Compliance]Familiar with NIST, CIS, GDPR, and PCI-DSS, integrating these frameworks into holistic security strategies.