Brandon A. Email & Phone Number

Huddersfield

I led the migration from SIMS to iSAMS, integrating SOCS via WONDE and API keys. I manage over 509 laptops, 100 staff devices, 12 printers, and 20+ iPads across school years (ages 3-16), ensuring seamless IT operations. I deployed a school-wide Wi-Fi network using Meraki MR36 Access Points, implemented Apple MDM, and developed custom digital display management software.My responsibilities also include configuring AV systems with DMX lighting control, sound systems, projectors, and video conferencing. I introduced a digital sign-in system linked to iSAMS and provide technical support for performances, optimizing AV quality. Additionally, I conduct staff training on iSAMS and secure printing with CanonUniflow Online, while handling over 200 helpdesk issues monthly to maintain minimal disruptions.I procured and integrated Canon Office Printers (£30,000+), enrolled them into CanonUniflow Online, enhancing secure printing and reducing costs. With expertise in EntraID, I manage security groups, audits, and reporting, while also auditing and documenting all infrastructure to maintain an accurate inventory of hardware and software.As an advanced ICT technician, I oversee server management, disaster recovery, data backups, and network security assessments. I utilize cloud platforms such as Azure and Office 365 to ensure seamless access to educational tools, while ensuring timely software updates and troubleshooting network issues.Additionally, I manage equipment and supplies on a percentage-based system, replenishing stock when levels drop below 15%, while maintaining stock rotation to minimize depreciation and ensure that resources are readily available without oversupply or waste.

I ensured optimal system performance and managed virtualized server environments, networking, firewalls, storage, audio-visual (AV) systems, and disaster recovery solutions. I delivered IT projects aligned with profitability goals and provided third-line technical support for hardware, software, AV equipment, and infrastructure. I led the migration of Samsung KNOX to Azure AD and developed internal solutions using MSSQL, VBA, and PowerShell for automation. I supported Citrix XenApp/Xen Desktop, implemented security measures, troubleshot AV integration issues, and conducted system analysis. Additionally, I planned IT projects, updated technical documentation, and collaborated with senior management, key stakeholders, and AV vendors

I managed structured data cabling installations, overseeing CAT5e, CAT6, and fibre routes and terminations. I led the procurement of 300+ desktops for customer sites and developed the company’s website, handling hosting, email, and SEO. I ensured 98% SLA adherence for IT operations and managed a 35-member team aligned with ITIL processes. I delivered a £200,000 high school project, overseeing timelines and budgets, and led capacity planning, resource allocation, and client engagement. Additionally, I implemented ISMS for data security compliance, performed risk assessments, and conducted infrastructure audits. I improved service delivery operations, managed critical incidents, and ensured project milestones were met within time and budget while maintaining clear communication with stakeholders

Led a team of 40 staff and managed 2,500+ assets, streamlining inventory with a barcoded system and recovering 83% of missing assets in two months. Designed and implemented policies to optimize efficiency, ensured compliance with DPA, GDPR, and ISO27001/2, and managed the IT budget for costeffective hardware procurement. Conducted internal audits, Wi-Fi surveys, and major IT projects, including replacing a legacy IIS website with SharePoint and rolling out cybersecurity measures like MFA, SSO, and data loss prevention. Delivered tailored client solutions, improved operations, and led end-user training programs, driving innovation and digital transformation.

Developed and implemented a comprehensive network proposal for a newly built Islamic school, installing CAT5e and CAT6a cables across four floors. Configured switches with VLANs, set up a mesh Wi-Fi system using NetSpot, and enhanced network security with firewalls and IDS/IPS systems. Led operational support programs that optimized productivity, increased revenue by 23%, and reduced administrative costs. Monitored IT systems, conducted network audits for ISO27001 compliance, and designed training packages for staff development. Spearheaded the design and implementation of new technologies and enforced security policies to safeguard sensitive data

During MSc. Led the implementation of an Information Security Management System (ISMS) in compliance with ISO 27001 standards. I conducted comprehensive risk assessments and gap analyses, identifying vulnerabilities and developing risk treatment plans to mitigate potential threats. I also developed and enforced security policies, including data protection, access control, and incident management, ensuring the organization adhered to best practices.I implemented key security controls such as encryption, firewalls, intrusion detection/prevention systems (IDS/IPS), VPNs, and endpoint protection. Additionally, I managed identity and access management (IAM), incorporating multi-factor authentication (MFA) and Single Sign-On (SSO), while deploying data loss prevention (DLP) solutions to protect sensitive information.Ppreparing ABCTech for ISO 27001 certification audits by ensuring all documentation and controls were compliant with the standard. This involved conducting internal audits to monitor compliance and continuously improve security measures. I also delivered cybersecurity training to staff, enhancing awareness of security protocols and fostering a security-first culture across the organization.Managing the incident response process, I utilized security information and event management (SIEM) systems for real-time threat detection and mitigation. I developed incident response playbooks, ensuring the swift identification, containment, and resolution of security incidents.I monitored security controls through continuous assessment tools, applying patches and updates as required to maintain system integrity. Key performance indicators (KPIs) were established to track the organization’s security posture and drive continuous improvement. Throughout my time, I collaborated with cross-functional teams to align cybersecurity strategies with business objectives and regulatory requirements.

I have designed and implemented global IT infrastructures, specializing in virtualization with technologies like VMware and Barracuda. I led server discovery initiatives and executed seamless physical-to-virtual migrations (P2V) using VMware and Azure, optimizing performance and costs. I also managed cloud services (IaaS, PaaS), including Kubernetes orchestration and database migrations, integrating scalable cloud-native solutions.Additionally, I installed and managed AV and CCTV systems, delivering comprehensive IT solutions across corporate and security-focused environments. By enhancing SLAs, I increased customer satisfaction by 30%, and reduced asset management costs by 30% through efficient inventory management. Certified in Sophos, Barracuda, and Kaspersky, I ensure secure, resilient infrastructures that support business continuity and operational excellence.

I played a pivotal role in shaping and executing the company’s IT strategy across the UK and international sites in Dubai, Hong Kong, and Vietnam. I was responsible for budget control, effectively managing the IT budget and identifying cost-saving opportunities in hardware, software, and staffing without compromising quality.I spearheaded team training and development, mentoring staff and organizing technical training to ensure the team was equipped to handle emerging technologies and best practices. My role involved extensive vendor negotiation, securing favourable contracts and software licensing agreements, resulting in reduced costs and optimized service levels. I ensured strict audit and compliance standards were met by conducting regular audits, implementing IT governance frameworks, and ensuring adherence to security protocols like GDPR and data protection laws. Additionally, I led operational excellence initiatives to enhance system performance, streamline processes, and ensure 24/7 uptime across critical infrastructure. Through my focus on governance and security, I implemented robust policies that safeguarded business data and systems while aligning IT operations with both UK and Middle Eastern business requirements. This strategic oversight resulted in improved efficiency, compliance, and a secure, scalable IT environment across multiple regions

Master Of Science - Ms

Bachelor Of Science - Bs

Bachelor Of Science - Bs

Level 4 - Higher National Diploma

Level 4 - Higher National Diploma

Level 4

Advanced Level 4 Diploma

Level 4 - Diploma

Level 3 - Diploma

Gcse