Hands-on management of operations and maintenance to preserve and increase the value of residential properties ranging from 50 to 100 units.Design and implement effective marketing initiatives for existing and potential residents.Review and approve all prospective tenant applications.Negotiate, prepare and monitor all legal documents relating to tenant occupancySchedule and supervise inspections and maintenance programsEvaluate, approve and monitor all vendor contracts.Review and reconcile accounts payables and receivables.Develop and administer complete and accurate annual budgets.Present monthly management reports including updates on administrative items, financial situation and condition of the property.Interview, hire, train and performance manage onsite staff.Respond to, investigate and resolve all tenant concerns to achieve a high level of customer servicemonitor and ensure compliance with all rules of occupancy.

Managed overall tenant relations, including tenant satisfaction.Fully abstracted all leases and entered all pertinent information into property management system.Oversaw daily operations, maintenance and administration of various properties.Inspected grounds, facilities and equipment to determine repair and maintenance needs.Negotiated with outside contractors to obtain reasonable fees for repairs and complete renovation of a unit.Remained aware of all construction and maintenance projects and notified tenants and appropriate individuals of project updates, delays and schedule changes.Coordinated general maintenance and repairs to keep facilities operational and a􏰀ractive.Increased occupancy from 80% to 100% in several properties through asset optimization and property marketing strategies.Compiled rental reports to advise stakeholders on property status and vacancy.Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.Showed tenants around properties, highlighting features and redirecting concerns to capture interest.Received, checked and processed applications for new leases.Screening potential tenants to evaluate criminal records and credit statuses.

Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.Developed and implemented strategic plan for property management. Taught, promoted and enforced safe work practices among on-site staff. Inspected properties regularly to identify deficiencies and schedule repairs.Worked with hotel and tourism platforms such as Expedia,Air Bnb,and Booking.Showed tenants around properties, highlighting features and redirecting concerns to capture interest.Conducted apartment tours for potential tenants and answered any questions.Fully abstracted all leases and entered all pertinent information into Guesty management system.Executed leases with new and returning tenants, collecting all pertinent information including background investigations and credit checks. Contacted and followed up with tenants on renewal notices. Maintained tenant relations with regular tenant visits and phone calls. Directed sales and marketing plans to maximize rental income and increase occupancy rates.