Brandon B. Email & Phone Number

United States

Alexandria, Virginia, Us

 Performed Systems Lifecycle management including planning, implementation, maintenance, upgrades, consolidation, and decommissioning of enterprise hardware, and software. Supported and developed SOPs that provide policies and standards for sustainment of customer systems and resources. Participate in 24x7 schedules with fixed shift and possible weekend support. Met compliance for Information Security Vulnerability Management (ISVMs) and Intelligence Community Vulnerability Alert (ICVAs) and provide support for DoD STIGS. Operated and maintained all Production, Pre-Production, and Development systems in a Windows environment. Communicated effectively to assist in understanding, guiding and finding solutions to software procedures. Interacted with developers and infrastructure support team to provide vendor application support. Managed system requirements and derived requirements to ensure the system is compatible with defined architecture and meets customer needs. Administered and maintained Active Directory domain across different sites. Managed McAfee EPO Server and products.  Proactively addressed network, storage and system performance issues.

 Worked with business units, software developers, security, to design and build applications and services within AWS and/or other cloud providers. Worked with templates for AWS infrastructure as a code using Terraform to build staging and production environments. Performed user administration training for clients to utilize Salesforce and respective programs. Supported QA during testing, and oversight during implementation into production. Provided in-depth engineering and administration knowledge in Windows Server 2012r2 and VMware vSphere/ESXi 5.5/6.5 server virtualization technologies to include assisting with developing enterprise strategy for Windows Servers, VMware and Security. Provided support for day-to-day operations in various environments (Production, Staging, Training, Simulation, Test, and Development). Managed/created/installed Secure Sockets Layer (SSL) certificates for Microsoft IIS and Apache Tomcat web servers. Evaluating and recommending new hardware and software products. Advise on physical/virtual planning issues. Reviewed request changes to firewall ACL’s as needed.

 Migrated applications from internal data center to AWS. Migrated on-site solutions to cloud based offerings, such as Amazon's AWS. Managed ongoing support request and administrative needs of users in Salesforce. Used Nagios monitoring system to check health of systems and applications. Planned procedures and policies on supporting the USPS helpdesk and MTSC operation. Cost effective implementation of new software/equipment for Enterprise Environment. Worked in backend environment with Oracle Developers and DBAs in support of over 6 applications.  Facilitated trend analysis for storage/Fabric performance and adjusted storage configurations. Engaged in the Security and policy implementation for many USPS systems that falls under Engineering and Information Technology (IT) infrastructures.  Maintained a stable Microsoft Windows and VMware ESXI environment. Provided security on various Operating Systems.

Washington, Dc, Us

 Communicated effectively to assist in understanding, guiding and finding solutions to software procedures. Advised Development team and other members of Network Operations team on integration of applications to messaging and Active Directory environment. Administered 6 different domains to ensure security and reliability of the network. Proactively addressed network, storage and system performance issues.  Monitored performance and security of system software on VM’s/Servers.  Converted machines P2V using vCenter Converter. Provided Application installation and troubleshooting of Citrix XenDesktop. Reviewed task proposal requirements, and orchestrated structure and procedure to introduce users to novel platforms. Designed, built and implemented a Microsoft Exchange server environment. Implemented change from Exchange 2007 to Exchange 2013 using Exchange Management Shell. Built virtual servers for the Exchange Environment using VMware 5.5 ESXi.  Prevented security threats utilizing Load Balancing using Citrx Netscaler. Verified DAG and Client Access Server replicated through the environment using EMS. Assisted and ensured connectivity for users remotely. Managed messaging issues post migration and trained personnel on disaster recovery.

Washington Navy Yard, Dc, Us

 Lead, engineered, designed, implemented, configured, and advanced troubleshooting for the current systems and engineering solutions pin and out for NiprNet, SiprNet, and TS enclaves. Ran and reviewed Retina and SCAP scans to ensure compliancy with DoD’s standards. Created, implemented, and reviewed Standard Operating Procedures system. Resolved issues with server and system outages and physical infrastructure issues. Ensured all production systems met Microsoft’s best practices. Provided assistance in deploying Exchange 2007 and configure services. Developed and recommended product updates and upgrades. Identified and implemented technologies to improve stability for the Symantec Enterprise Vault environment.  Provided global messaging helpdesk support to over 150 organizations and 1500 personnel. Resolved routing issues between BlackBerry devices and email messaging system using BES. Prepared for migration of Exchange 2003 to 2010 in a Virtual Environment. Installed Active Directory/DNS and tested mail flow for Exchange Servers.

 Moved mailboxes to Exchange 2010 using Move Mailbox Wizard and Powershell. Implement and troubleshoot Database Availability Groups. Collaborated with systems engineers to prepare for base email migration (5,000 users). Enforced server and workstation configuration standards for Army computers including 22 bases nationally and various camps internationally. Administered and maintained Exchange servers and environment. Administered Microsoft Windows server and VMware host/server environments. Developed virtual environments using VMware.  Acknowledged and mitigated security threats identified and reported by weekly RETNA scans. Installed and upgraded firewalls on local computers to ensure security. Identified security threats using Vulnerability Scanners. Installed CAS server role servers and configure per 2010 design. Performed appropriate testing to ensure a smooth and functional migration process. Configured email clients including Outlook, Outlook Express and Entourage. Maintained and supported the Microsoft Active Directory infrastructure.

 Provided Tier II/III level IT support and trouble call resolution. Worked with Senior Management, and staff to assess and respond to IT needs.  Provided troubleshooting services to Nortel clients using the electronic filing system for patent registration at the US Patent & Trademark Office. Performed re-imaging, assisted users with data backup and restore, and installation of software applications, software patches, and security updates to client systems. Supported Adobe Professional, Public Key Infrastructure (PKI) client software, Ghost, Siebel and similar trouble ticketing software, printers, scanners, laptops, desktop computers, Virtual Private Network (VPN) clients, and desktop encryption software (Credant). Worked on team creating XML programming rule sheets.  Presumed daily troubleshooting via Exchange 2007 to guarantee satisfaction and high availability.  Utilized Microsoft Excel to correct errors before importing to SQL Server. Performed regular IT administrative maintenance of SQL Server, register servers, Active Directory and created server groups to connect to SQL Server. Used Performance Tuning, Query Optimization, using Performance Monitor, SQL Profiler.

 Provided solutions to reported problems. Contributes in the area of networks, HIR products, advanced microcomputer applications software, GroupWare products, Internet services, video conferencing, voice mail, VPN, Active Directory, Exchange Admin, Blackberry and house messaging. Troubleshoot and monitored performance of cryptographic/encryption items. Researched pertinent contract information to support staff and special U.S. Navy tasking. Audited data deliverables received in the NAVSEA Corporate Document Management System. Researched and analyzed contractual financial information for database population efforts.  Worked under NAVSEA policy and procedures. Restored mailboxes using for Exchange, and archived through Symantec Enterprise Vault. Monitored and reported on server and application performance and resources.