Brandon Bernzott, Mba, Sphr Email & Phone Number

Cincinnati Area, Ky

Lead HCI’s global expansion efforts through the development of strategic channel partnerships and content licensing arrangements. Building HCI presence and delivery capabilities in high growth potential markets – Asia Pacific, Middle East, Africa and the Caribbean. Key Accomplishments• Developed multi-year global business development and operations strategy and scorecard• Achieved 2 consecutive years of 30% revenue growth with a goal to double in year 3• Expanded Channel Partner program from 2 to 15 active partners• Managed the delivery of 50+ open enrollment and 10 in-house certification programs in 22 non-US locations• Built and manage a team of seasoned faculty to support global expansion efforts

Cincinnati, Ohio Area

Managed HCI’s annual subscription-based service (“Corporate Membership”) with a portfolio of 40+ active clients. Led 20+ in-house learning & development engagements (“Corporate Training”) with small, medium-sized and large, multi-national clients. Key Accomplishments• Introduced new onboarding and engagement tools to drive utilization and client retention; improved Corporate Member retention from 40% to 80%• Expanded Corporate Member relationships through cross-sell / up-sell opportunities that resulted in 20% increase in per client revenue• Implemented new standard operating procedures for in-house training engagements to improve client experience and operational efficiency

Cincinnati, Ohio Area

Directed Right Management's business development activities and ongoing client relationship management in the Cincinnati, Dayton and Northern Kentucky markets. Collaborated with clients to develop and deliver strategic solutions across five key areas: Talent Assessment, Leadership Development, Workforce Strategy, Employee Engagement and Career Management. Rebuilt Right Management’s local brand/reputation. Key Accomplishments• Initiated and led 12 new talent management projects, generating $500K+ in new revenue• Established relationships with 20 new or previously “lost” career transition clients generating $300K+ in new revenue• Designed customized leadership development and high potential development programs for clients• Introduced new Business Development Playbook and sales presentation methodology – both adopted nationally• Led 4 large-scale outplacement projects, including closure of regional airlines, impacting ~1,500 employees• Reconnected Right Management with local chambers and HR networking groups

Cincinnati, Ohio Area

Managed relationships with Fortune 500 (and similar sized not-for-profit) clients in the Cincinnati and Pittsburgh markets. Grew portfolio through consulting projects and ongoing services in key areas: Retirement & Investment, Health & Wellness, Compensation, Outsourced Benefits Administration, Workforce Change & Communications and Mergers & Acquisitions. Key Accomplishments• Managed a portfolio of ~$12M annual revenue during final full year (2011)• Initiated and led 20+ new consulting projects generating ~$2.2M in revenue against a target of $600K in 2011• Exceeded new business and revenue growth targets of 6-7% in 2009, 2010 and 2011• Led retirement plan redesign, health benefits redesign and wellness program implementation projects resulting in significant cost savings for a local healthcare system• Supported HR due diligence efforts for 4 merger & acquisition projects and the implementation of 2 outsourced benefits administration implementations

Cincinnati Area

Developed new business opportunities with a broad portfolio of target prospects in the Cincinnati market. Implemented 11 new resource-based consulting assignments.

Cincinnati, Ohio Area

Collaborated with new clients to present Convergys’ Learning Solutions capabilities and determine training needs.Key Accomplishments• Translated HR business process outsourcing maps for key functions – recruiting, hiring, benefits, compensation, leave, learning and policy administration – into blended learning solutions for HR BPO clients.• Led ongoing change management effort to standardize training practices with Convergys’ Learning Solutions group.

Cincinnati, Ohio Area

Directed learning & development function for Convergys’ ~200 member sales and sales support organization. Managed a team of 4 instructional designers and an annual budget of $800K to $1M. Key Accomplishments• Created a sales competency model and curriculum focused on selecting, developing, and retaining top sales talent• Designed and delivered courses to support the COO’s #1 imperative, improved strategic account planning• Developed 24 self-paced training modules to support the roll out of a sales force automation system to over 800 international users, resulting in a savings of over $500K – original training budget proposed by the software maker• Implemented Convergys’ first web-based training and collaboration platform, enabling timely product updates and reducing training-related travel costs by 25-35%• Managed annual Convergys Sales University; events consistently delivered under budget and considered the most well-run business development activities in the company• Developed orientation and mentoring programs for newly hired sales team members• Received Business Project of the Year award in 2003; selected from among 150 nominees • Received Golden Circle award in 2002; one of three selected from among 60 sales support team members

Cincinnati, Ohio Area

Built and managed profitable relationships with 20+ local and national accounts.Key Accomplishments• Developed over $750,000 in new business, achieving 125% of quota in final full year (1999)• Received Circle of Excellence award in 2000; selected from among 20 nominees

Cincinnati, Ohio Area

Delivered over 3000 hours of classroom instruction on business applications – Microsoft Word, Excel, PowerPoint, Access and Project. Managed operations for three training facilities and a staff of 15 business applications and technical instructors. Key Accomplishments• Achieved an average of 4.75 or higher in all course evaluations as an instructor• Improved resource utilization by implementing an exchange program with other ExecuTrain franchises • Designed flexible class schedules to accommodate market and individual client demands• Received Circle of Excellence award in 1999 and 3 Trainer of the Month awards; selected from among 25 nominees

Masters, Business Administration

Bachelor Of Arts, English