Business Unit Systems Analyst
Current
The Woodlands, Texas, United States
- Daily administration and user support of US Auto Salesforce.com application and database including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types.
- Work with sales and marketing management and end-users to create and manage workflow rules, data validation, and triggers
- Develop and create customized reports and dashboards
- Create and document application requirements by working together with those involved in the development of program enhancements and changes including program staff, programmers, and/or outside consultants as needed
- Manage the software testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating actual software testing
- Create and maintain documentation on processes, policies, application configuration and help related materials for users as database applications are developed