Brandon Luong Email & Phone Number

Los Angeles, Ca, Us

• Attained expertise in managing all partner-related aspects within the Salesforce platform, which includes creating complex Salesforce reports for more data-driven decision making, coordinating SFDC improvements to existing processes and workflows, and spearheading internal training programs.• Formalized and created documentation for the partner onboarding and deal registration processes, detailing best practices and automation, and enabling global adoption and scalability.• Oversaw four active deals with a highly intricate partner, orchestrating cross-functional collaboration with the legal team and VP of Sales Operations. Simultaneously, drove the onboarding process for three additional deals.• Aligned closely with internal sales, legal, and operations teams as well as partner organizations on a global scale to provide frontline support on outstanding legal contract and quoting issues.• Established more than 80 reseller partnerships, contributing to $2.2 million revenue in 2022 and $5 million in 2023.

• Executed Snyk’s first Brazilian full reseller partnership, establishing Snyk in the Latin American region and further onboarded 12 additional one-off resellers in Brazil, Mexico, Chile, and Peru.• Managed all incoming North American deal registrations through Salesforce to provide visibility to the channel and sales team and systematically followed up with account executives for deal status updates.• Specialized in building out partner portal website workflows and performing root cause analyses to resolve both internal and external partner issues globally.• Audited all current reseller partners for appropriate NDA and partner paperwork and restructured the channel team’s Google Drive.

• Finalized delivery of closed captioning and subtitles on as-broadcast scripts for CBS, Showtime, YouTube Premium shows, and independent features, working 3-hour turnaround deadlines on rigorous broadcast and streaming schedules, and completing an average of 17 episodic productions per week.• Performed quality control and maintained 100% accuracy of verbatim spoken dialogue and as-written captions, adhering to broadcast formatting and guidelines, and proofreading for English language precision.