Account Executive (F.K.A. Owner Experience Manager, Senior)
CurrentPromoted from Tactical Supervisor. Brandon partners with the Owner Experience Director/VP in assisting in retention and growing the EJM full-managed aircraft portfolio. He currently assists in overseeing 40+ accounts in his territory. Of the many things Brandon does, some include aircraft onboarding and offboarding, crew hiring, crew comp review, billing resolution, partner with maintenance team in managing aircraft maintenance projects, lead in insurance claims, charter market analysis, supplemental reporting, partner with contracts team for various projects, and simply stated--increasing overall account satisfaction. Brandon liaisons with various internal stakeholders and is the advocate for the aircraft owner, within EJM's systems. Brandon leverages his experiences in solving difficult challenges, analyze outcomes, and collaborate with team members for regular feedback.