- Complete repairs and maintenance of bicycles and install accessories in a timely manner.- Apply customer service skills to exceed customer's expectations.- Process parts sales and check in/out bikes following proper procedures.

- Transportation of crew to and from airports, hotels, stores, etc. before, during and after shows.- Facilitating crew meal orders with local restaurants.- Cash handling & reconciliation with production managers.- Assist with basic tour management office needs (creating/dispersing venue signs, spread sheets, organizing supplies, etc.).

- Create and complete invoices accurately to send to clients.- Supervise crew and ensure that tasks as laid out by clients are being completed in a timely and safe manner.- Oversee and assist in corporate and concert production builds (lighting, audio, video, set, etc).- Maintain relationships with current clients while continuing to explore and expand new company contacts.- Actively review information of new applicants and handle their onboarding; making sure that they are aware of and understand company policies and procedures.- Lead any and all special projects that may need attention including Covid-19 compliance policies, venue safety policies, training, and logistics while on site. Successful Projects: March Madness Concert Series, The Eagles, Green Day, Twenty One Pilots, Joe Rogan, Dave Chappelle, Oprah, Slayer, and many more.

- Oversee and monitor changeover crews including housekeeping, provide assistance where needed.- Maintain and ensure all necessary building equipment is up to code and operating standards; notifying management for repairs when needed.- Actively care for all in house equipment and property by storing equipment properly maintaining a clean, organized, and operational environment for coworkers.- Provide excellent customer service to internal and external clients to provide a positive employee experience.Successful Projects: Luke Combs, Eric Church, Morgan Wallen, and University of North Dakota football games.

- Gathered show and tour logistics in advance.- Made sure the band knew where the band had to be and when they had to be there and created daily schedules (day sheets) of notable events such as load in, sound checks, VIP, press/interviews, and show times.- Settled with promoters and venues prior to or at the end of the show and entered them into the bands data base. - Entered daily expenses into data base to ensure budgets were being met. - Paid out band members daily per diems. Over 275 shows successfully executed over the course for 4+ years. Over $150k handled.

- Drove sales within the store and ensured others were educated and implemented company designed sales strategies.- Created action plans to increase sales numbers within each department.- Sent daily, weekly, monthly, and quarterly sales number reports to the district manager.- Acted as store lead when manager or assistant manager were not present.- Handled the stores mid and end of day cash o ffice deposits and accounting needs.Successful Projects: Converting store from O ffice Max to Offi ce Depot, number one tech selling store in the district 2014/2015/2017, completed Microsoft and Adobe training and held certifications yearly.