Brandon Burt Email & Phone Number

Minneapolis–Saint Paul, Wisconsin, United States

Greater Salt Lake City Area

-Team Leadership:Responsible for a team of Implementation Project Managers, Business Analysts, and our Quality Assurance team. Provide regular one-on-one feedback with employees to discuss strengths, weaknesses, and how they can contribute to business objectives. Responsible for salary reviews and hiring for these departments. -Flexibility & DelegationStill responsible for providing all Scrum training and facilitating Scrum activities as the acting Scrum Master - expanded scope of responsibilities to encompass software implementation process management and more customer interaction. Learned how to help others facilitate the many activities within our process.

Greater Salt Lake City Area

-Process ImprovementUsing data from Team Foundation Server, as well as our support ticket system, worked to design and implement process changes and tools that reduce costs, improve quality of service and product, and provide visibility stakeholders. -Process Training & DocumentationCreated a series of training exercises and Scrum documentation to speed the ramp-up time for new team members. Provided one-on-one Q&A with team members wanting to provide feedback and receive more in-depth knowledge and training regarding our processes.

Greater Salt Lake City Area

-Scrum & AgileIntroduced, organized, and led development team members to use the Scrum agile framework. Facilitate daily scrum, sprint review, sprint retrospective, backlog grooming, and other Scrum activities. Working as a servant-leader for the team, we were able to increase our productivity and improve quality. -FacilitatorInteract with customers, developers, and other departments to promote shared understanding, and guide the organization to coalesce to achieve specific goals. Create a feeling of teamwork among those who are not necessarily on a team. -ReportingProvided regular reports to customers, accounting, and other company stakeholders as to the status of past, present, and future development projects.

Greater Salt Lake City Area

-Business Analysis:Work with stakeholders to understand company objectives. Based on those objectives, define the technologies and processes which will enable us to advance within our market. -Technical Documentation:For each new project, define the expected outcome and business needs using a combination of user stories, wire frames, and traditional specification documents. -Competitive Analysis:Research and understand competitive offerings. Make recommendations to senior leadership on product direction for both enhancements and new development projects. -Agile Software Development:Participate in backlog grooming, sprint planning, and daily stand-up meetings with development and QA teams. Monitor and direct efforts using Microsoft Team Foundation Server.

Greater Salt Lake City Area

-Project Management: Using industry standard tools, help manage customer expectations and time lines to ensure a timely, transparent, and smooth implementation process. Communicate effectively to all parties involved in the implementation process. -Business Analysis: Understand the customer's organization, processes, needs, and ultimately how to get the best ROI for their purchase. This requires, not just an understanding of our product, but an understanding of their company, and how our product can be used to improve the way they do business. -Implementation and Training: Working with the customer to build TimeForce, in turn, teaches them how to use our products. Having in-house experts will save time and money for any organization. This is done by meeting and training both onsite and via remote conferences.

Greater Salt Lake City Area

MVi provides document imaging solutions, primarily to financial institutions, and its products are frequently mission critical. Therefore, they often require immediate and effective delivery of technical service for myriad technologies.-Implementation:Responsible for onsite and remote installation and training for all new and existing customer purchases. Both effective written and verbal communication are required to properly deliver on customer expectations. -Software & Hardware Support:Provide onsite and remote support for many technologies, e.g. VMWare, SAN, Laserfiche (document imaging) and related software, Networking (TCP/IP), Windows Server, Unix, physical servers, printers, scanners, etc.

Medford, Oregon Area

-Communication & Service:Responsible for working with vendors and customers for daily operations and negotiations. Shared in the hiring and termination process for employees. Responsible for handling escalated issues when necessary. -Sales & Marketing:Actively engaged customers in the sales process within the store. Involved in successful television and print ad marketing campaigns. -Operations & Logistics:Managing new product arrival and the delivery of products to customers.-Achievements:Led the effort to move from a paper based system for both Sales and Payroll to a software solution to streamline our business processes. Involved in the expansion of the business through the opening of new locations.