Brandon Carlson Email & Phone Number

Barrie, On, Ca

Barrie, Ontario, Canada

Barrie, Ontario, Canada

Responsible for managing the pickup and delivery operations through the management of staff and achieving results indirectly through the use of Independent Contractors and their employees. Works closely with customer service, sales, Customer Pickup Coordination and station management to ensure successful customer-facing results.

Barrie Ontario

Monitors facility reporting metrics related to service, safety, cost, and quality on a daily basis. Investigates potential performance issues and addresses with Business Contacts and Authorized Officers (BC/AO). Review inaccuracies in generated reports with appropriate parties to include administrative staff and BC/AOs. Ensures errors are corrected in appropriate systems and verifies the accuracy of metrics reported. Communicates with BC/AOs of Independent Service Providers regarding day-to-day operations including CSP requested load plan changes and implements these changes into the Vision systems. Reviews operational metrics with BC/AOs that will affect daily planning and performance including service and customer satisfaction. Investigates customer service complaints to include disputed deliveries, missing packages, early and late pickups, etc. Communicates resolved issues with the customer directly to ensure customer satisfaction. Escalates unresolved issues with BC/AOs to appropriate management. Maintains and updates vehicle maintenance information on all temporary and/or company-owned assets. Creates and maintains files for vendor equipment and ensures that all relevant maintenance documents are accurate and up to date. Creates and maintains files in accordance with regulations for all on-road resources. Assists in the development and implementation of the corrective action plans if any discrepancies or violations.

Responsible for managing the pickup and delivery operations through the management of staff and achieving results indirectly through the use of Independent Contractors and their employees. Works closely with customer service, sales, Customer Pickup Coordination and station management to ensure successful customer-facing results.

Barrie Ontario

Supports corporate activities in quality assurance, contractor coordination, international compliance and various daily reporting processes. Coordinates the work and activities of staff, monitors and controls resources depending on day-to-day needs.

Barrie Ontario

Responsible for the physical loading, unloading and/or sorting of packages by hand, including lifting, carrying and placing, in a safe and efficient manner.

Barrie Ontario

3 years’ experience working with diverse hospitality settings. Skilled in serving food and beverages using contemporary techniques and good judgment. Hands-on experience in serving customers by anticipating their needs. Conversant with managing cash and credit card transactions.

Ba, Business Administration And Management, General

Ossd