Brandon Carson Email & Phone Number

Seattle, WA, US

Seattle, WA, US

Virtual, US

• Lead strategic planning and direct programming for nonprofit dedicated to offering no-cost coaching, mentoring, and resources to talent development professionals, empowering them to grow and thrive.
• Guide volunteers to provide services directly to 1,000 members. Enabled 100+ individuals to land new jobs.

Bentonville, Arkansas, US

• Execute responsibility for global leadership development, executive coaching strategy, and team effectiveness.
• Develop strengths in corporate leaders by driving leadership development consulting and executive coaching.
• Lead global oversight, strategic direction, and business planning for Walmart’s Career and Opportunity platforms.
• Build skills, boost retention, and increase promotion potential through the Live Better U Program, an expanded education and credential platform available to all U.S. frontline associates from their first day on the job.
• Ensure successful integration into Walmart by new officers through Officer onboarding and cultural immersion.
• Support >15,000 corporate new hires each year with 12-month engagement program and leadership development.

Bentonville, Arkansas, US

• Headed talent development strategies for the U.S. segment, providing strategic direction and business planning.
• Championed Walmart’s involvement with the OneTen coalition of companies focused on developing equitable hiring, retention, and advancement opportunities for one million Black people in 10 years.
• Formulated workforce and learning strategies to meet future needs and capabilities. Executed the transition to digitally driven talent planning, identifying and implementing skills needed to support business.
• Stewarded significant, multi-year investment in education and skill development for the Live Better U platform. Partnered with external providers to promote short and long-term learning paths aligned with business and.
• Mobilized the transition to skills-based hiring and development through adoption of an enterprise skills and credentialing strategy aligned with a broader talent marketplace initiative.

Atlanta, Georgia, US

• Oversaw the learning organization for Delta’s Airport Customer Service and Cargo business, supporting 30,000 global employees. Steered leadership development, customer experience training, and compliance training.
• Drove strategic alignment between learning and the business. Represented the learning organization with internal and external stakeholders.
• Managed multi-million-dollar annual budget, including all vendor partnerships.
• Redesigned the learning organization to boost efficiency, effectiveness, and operational performance.
• Partnered with corporate and field leaders to realign learning operation to drive business impact. Integrated new learning management system, near-real-time learning analytics and reporting, and role-based task analysis.
• Spearheaded new Leader Development Academy, the first Delta program designed to develop leaders through work-based action-learning activities, coaching and peer discussion, and comprehensive leader assessments.

Atlanta, Georgia, US

• Led Home Depot’s learning transformation, heading a team of 40+ staff and contractors and a multi-million-dollar budget.
• Headed Center of Excellence and L&D design and development enterprise-wide. Stewarded executive and leadership development, first-line management skills training, and sales and compliance training for associates.
• Launched an L&D Program Management Office and dedicated media team to drive efficiencies in L&D resource allocation, forecasting, financial reporting, and content governance. Managed vendor agreements.
• Modernized the L&D function by incorporating adaptive learning technologies and developing a game mechanics strategy.
• Steered all aspects of enterprise rollout of mobile learning to U.S. sales associates, including content and experience design, technology infrastructure, reporting and metrics, business justification, and ROI reporting.
• Significantly reduced training design and development time and increased productivity and learning effectiveness.

Redmond, Washington, US

• Provided strategic consulting on learning innovation and creativity to dramatically improve quality and sophistication of training design and delivery for Xbox, Windows Phone, and Surface lines of business.
• Promoted consistent messaging and best-in-class customer support and service across thousands of call agents by designing the learning strategy for technical and sales training.
• Reduced new hire training time by optimizing content and designing blended learning solutions.
• Accelerated design and delivery by driving instructional design standards for eLearning and ILT design.

Sunnyvale, CA, US

• Built a highly skilled, globally distributed L&D team. Led design and implementation of L&D strategy for the company’s Products Engineering, UI Design, Marketing, and Operations, reaching over 6,000 employees.
• Transformed organizational culture by establishing a foundational global competency framework for engineers and product managers, including business-focused engineering curriculum, and talent management processes.
• Designed and developed a comprehensive Mobile Learning Academy for engineers company-wide and launched a New Engineer Boot Camp for all new engineers.
• Created and managed delivery of targeted learning solutions for classroom, online, and mobile formats.

Palo Alto, CA, US

• Directed design, development, and execution of internal and external training initiatives across the company.
• Designed several learning tools and programs, including the Sun Sales Academy, and the game-based Sun Open Learning Center for System Administrators.
• Pioneered use of collaborative learning by leveraging social platforms and game-based learning for Sun’s award-winning New Hire Experience.

Palo Alto, CA, US

• Managed a cross-functional team of learning designers and developers, contractors, and vendors.
• Oversaw a media shared service group supporting a multi-million-dollar global learning business.
• Drove significant annual revenue for the customer eLearning business.

Bachelor Of Arts - Ba, Business Communications

Master Of Education - Med, Elearning Technology And Design