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With over 20 years of experience in creating and scaling global strategies for learning and development (L&D), I am a passionate and innovative leader who drives business impact, talent growth, and organizational excellence. As the VP of Learning, Leadership, and Cultural Experiences at Starbucks, I oversee the design, delivery, and evaluation of learning solutions that enable the success of more than 450,000 partners worldwide.I am also the founder of L&D Cares, a nonprofit that offers no-cost coaching, mentoring, and resources to L&D professionals, empowering them to grow and thrive. As an entrepreneur and published author, I have a proven history of building and expanding L&D solutions that leverage cutting-edge technologies and methodologies. I have pioneered award-winning learning program initiatives and large-scale organizational transformation for major companies in the technology, transportation, and retail sectors. My mission is to modernize and elevate L&D strategy to meet the needs and expectations of the age of immediacy.
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Chief Learning OfficerDoceboSeattle, Wa, Us -
Vp Of Learning, Leadership, And Cultural ExperiencesStarbucks May 2023 - PresentSeattle, Wa, Us -
FounderL&D Cares Apr 2020 - PresentVirtual, Us• Lead strategic planning and direct programming for nonprofit dedicated to offering no-cost coaching, mentoring, and resources to talent development professionals, empowering them to grow and thrive.• Guide volunteers to provide services directly to 1,000 members. Enabled 100+ individuals to land new jobs. -
Vice President, Global Leadership AcademyWalmart Jul 2022 - May 2023Bentonville, Arkansas, Us• Execute responsibility for global leadership development, executive coaching strategy, and team effectiveness.• Develop strengths in corporate leaders by driving leadership development consulting and executive coaching.• Lead global oversight, strategic direction, and business planning for Walmart’s Career and Opportunity platforms.• Build skills, boost retention, and increase promotion potential through the Live Better U Program, an expanded education and credential platform available to all U.S. frontline associates from their first day on the job.• Ensure successful integration into Walmart by new officers through Officer onboarding and cultural immersion.• Support >15,000 corporate new hires each year with 12-month engagement program and leadership development. -
Vice President, Learning And LeadershipWalmart Jun 2021 - Jul 2022Bentonville, Arkansas, Us• Headed talent development strategies for the U.S. segment, providing strategic direction and business planning. • Championed Walmart’s involvement with the OneTen coalition of companies focused on developing equitable hiring, retention, and advancement opportunities for one million Black people in 10 years.• Formulated workforce and learning strategies to meet future needs and capabilities. Executed the transition to digitally driven talent planning, identifying and implementing skills needed to support business transformation.• Stewarded significant, multi-year investment in education and skill development for the Live Better U platform. Partnered with external providers to promote short and long-term learning paths aligned with business and associate needs, resulting in substantial year-over-year program growth.• Mobilized the transition to skills-based hiring and development through adoption of an enterprise skills and credentialing strategy aligned with a broader talent marketplace initiative.
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Director Of LearningDelta Air Lines Apr 2018 - Jun 2021Atlanta, Georgia, Us• Oversaw the learning organization for Delta’s Airport Customer Service and Cargo business, supporting 30,000 global employees. Steered leadership development, customer experience training, and compliance training.• Drove strategic alignment between learning and the business. Represented the learning organization with internal and external stakeholders.• Managed multi-million-dollar annual budget, including all vendor partnerships.• Redesigned the learning organization to boost efficiency, effectiveness, and operational performance.• Partnered with corporate and field leaders to realign learning operation to drive business impact. Integrated new learning management system, near-real-time learning analytics and reporting, and role-based task analysis.• Spearheaded new Leader Development Academy, the first Delta program designed to develop leaders through work-based action-learning activities, coaching and peer discussion, and comprehensive leader assessments. -
Director Of LearningThe Home Depot May 2014 - Apr 2018Atlanta, Georgia, Us• Led Home Depot’s learning transformation, heading a team of 40+ staff and contractors and a multi-million-dollar budget.• Headed Center of Excellence and L&D design and development enterprise-wide. Stewarded executive and leadership development, first-line management skills training, and sales and compliance training for associates. • Launched an L&D Program Management Office and dedicated media team to drive efficiencies in L&D resource allocation, forecasting, financial reporting, and content governance. Managed vendor agreements.• Modernized the L&D function by incorporating adaptive learning technologies and developing a game mechanics strategy.• Steered all aspects of enterprise rollout of mobile learning to U.S. sales associates, including content and experience design, technology infrastructure, reporting and metrics, business justification, and ROI reporting.• Significantly reduced training design and development time and increased productivity and learning effectiveness. -
Chief Learning ArchitectMicrosoft Aug 2012 - May 2014Redmond, Washington, Us• Provided strategic consulting on learning innovation and creativity to dramatically improve quality and sophistication of training design and delivery for Xbox, Windows Phone, and Surface lines of business.• Promoted consistent messaging and best-in-class customer support and service across thousands of call agents by designing the learning strategy for technical and sales training.• Reduced new hire training time by optimizing content and designing blended learning solutions.• Accelerated design and delivery by driving instructional design standards for eLearning and ILT design. -
Sr. Manager, Learning & DevelopmentYahoo Nov 2009 - Jul 2012Sunnyvale, Ca, Us• Built a highly skilled, globally distributed L&D team. Led design and implementation of L&D strategy for the company’s Products Engineering, UI Design, Marketing, and Operations, reaching over 6,000 employees.• Transformed organizational culture by establishing a foundational global competency framework for engineers and product managers, including business-focused engineering curriculum, and talent management processes. • Designed and developed a comprehensive Mobile Learning Academy for engineers company-wide and launched a New Engineer Boot Camp for all new engineers.• Created and managed delivery of targeted learning solutions for classroom, online, and mobile formats. -
Senior Manager, Learning And DevelopmentSun Microsystems, Inc. Feb 2008 - Oct 2009Palo Alto, Ca, Us• Directed design, development, and execution of internal and external training initiatives across the company.• Designed several learning tools and programs, including the Sun Sales Academy, and the game-based Sun Open Learning Center for System Administrators.• Pioneered use of collaborative learning by leveraging social platforms and game-based learning for Sun’s award-winning New Hire Experience. -
Manager, Learning Media Design TeamSun Microsystems, Inc. Feb 2007 - Feb 2008Palo Alto, Ca, Us• Managed a cross-functional team of learning designers and developers, contractors, and vendors.• Oversaw a media shared service group supporting a multi-million-dollar global learning business. • Drove significant annual revenue for the customer eLearning business.
Brandon Carson Skills
Brandon Carson Education Details
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Jones International UniversityBusiness Communications -
Jones International UniversityElearning Technology And Design
Frequently Asked Questions about Brandon Carson
What company does Brandon Carson work for?
Brandon Carson works for Docebo
What is Brandon Carson's role at the current company?
Brandon Carson's current role is Chief Learning Officer.
What is Brandon Carson's email address?
Brandon Carson's email address is br****@****lta.com
What is Brandon Carson's direct phone number?
Brandon Carson's direct phone number is +125659*****
What schools did Brandon Carson attend?
Brandon Carson attended Jones International University, Jones International University.
What skills is Brandon Carson known for?
Brandon Carson has skills like Leadership, Performance Consulting, Mobile Learning, Social Media, Learning Management, Needs Analysis, Digital Transformation, Human Resources, Content Management, Technical Training, Adult Education, User Experience.
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