Brandon Castro Email & Phone Number

Miami, FL, US

• Prepared, reviewed, and distributed over 500 daily documents to allow management to better understand operational assignments for the entirety of the Medical Health Coordination Center of California.
• Trained over 20 Emergency Preparedness Office (EPO) staff on log duties and responsibilities by creating PowerPoints and training documents which reviewed in biweekly training meetings.
• Cohosted and set up 3-5 conference calls a week while representing the logistics team. These meetings briefed out all relevant information, deliverables, and action items in relation to the emergency

• Managed projects of varying complexity across all areas of services by strategizing with stakeholders on topics such as site development, content development, campaign implementation and execution, platform migrations.
• Developed and managed timelines, risk management, preparing level of effort estimates, developing project high level project plans, roadmaps, dashboards, scopes of work, presentations, etc.
• Audited project documentation and ensured compliance with standards and approved formats per client’s internal documentation processes and receiving concurrence prior delivery to the client.
• Ensured that hundreds of assets and resources are identified to successfully meet client expectations and requirements while driving project delivery through effective use of internal and external meetings
• Worked closely with global teams and clients to drive digital solutions that were delivered on-time and on-budget without compromising quality.

• Audited over hundreds of courses for ADA compliance to raise their accessibility score to 85% or higher.
• Managed a workload of 80 courses per semester with 4 employees through Canvas Learning Management System and various project management tools such as Trello, Asana, Click-Up and Google Sheets.
• Analyzed key data on Canvas’ Learning Management System to improve online course content in terms of student retention and improving assessments.
• Recruited, mentored, and supervised a team to ensure all work completed meets and exceeds department standards.
• Scheduled meetings with individual team members to discuss performance and gather insight on how to better serve the team.
• Proposed pedagogical learning strategies and technology tools to enhance the learning experience for thousands of students.

Miami, Florida, United States

• Research, design, and instruct HFT3930 – Hospitality Pod and HFT3202 – Fundamentals of Management to match new flexible delivery methods (hybrid, on-site, online).
• Conduct learner assessment initiatives to improve/enhance course content and verify learning outcomes.

• Transformed subject matter expert content into instructionally sound, interactive, and creative learning applications/environments.
• Assisted faculty and subject matter expert in reviewing syllabi for accuracy and clarity; content and wording, development and revision of course learning objectives, and outcomes.
• Created and maintain web-based training material for use by faculty and students.
• Developed a series of templates, tools, and procedures to streamline the development process for faculty and instructional designers.
• Revised and enhance existing distance education courses and course materials, and integrate technology into traditional teaching practices.

• Collaborated within a team to develop online/hybrid courses for the College of Business
• Developed a series of templates, tools, and procedures to streamline the development process for faculty and instructional designers.
• Revised and enhanced existing distance education courses and course materials, and integrate technology into traditional teaching practices.

Master Of Science - Ms, Mass Communication/Media Studies, 3.97

Bachelor Of Arts (Ba), Communication Arts, 3.67