Brandon Cester Email & Phone Number

Oviedo, FL, US

Forchheim, DE

Proudly supporting the Federal Government managing Siemens Healthineers service delivery for imaging equipment. Collaborate with Federal Agencies to provide the most cost effective and high-quality solutions. Develop long-term relationships with government organizations while ensuring optimum customer satisfaction.Awarded Siemen Healthineers ACE PRO Award.

Sanford, FL, US

• As the Director, I led and managed customer support and service functions for Omega Medical Imaging. Participated in the development and implementation of strategic and tactical plans to achieve annual revenue targets.
• People Leadership. Visionary, increased service team capacity by 250%.
• Created and implemented Omega's in-house Clinical Applications Support program with outstanding customer satisfaction results.
• Customer ownership. Client-driven, composure, negotiation, business acumen. Patient safety and quality focused.
• Operational Management. Drove for results, consistently excelled overcoming challenges.
• Financial accountability.

Forchheim, DE

• Proudly supporting the Federal Government managing Siemens service delivery for imaging equipment. Collaborated with Federal Agencies to provide the most cost effective and high-quality solutions. Developed long-term.
• Federal Service Sales Manager achieving over 16% service revenue growth in FY19.
• Responsible for an impressive annual service revenue.
• Developed and implemented a business plan to grow service sales revenue with outstanding results.
• Obtained a Federal Government service capture rate greatly exceeding commercial results.
• Orchestrated the first Siemens imagining services Veterans Integrated Service Network (VISN) level consolidated service agreement succeeded with the second in the same year.

Forchheim, DE

• Siemens Manager of Integrated Service Management for the Orlando Florida region. Responsible for managing Enterprise Service (ES) Operations deliverables for key customer accounts to ensure highest levels of customer.
• Interim Team Lead (Director) for the Southeast/Midwest of Enterprise Service Operations from March 2017 through November 2017.
• Lead customer relationship development to reach high and wide within the customer’s organization and gain participation in strategic customer input sessions to identify and drive key goals for customer success.
• Deliver effective customized business reporting according to client needs, e.g., inventory changes, key Service Operations performance indicators & contract obligations, insights & advice for proactively optimizing.
• Collaborate closely with cross functional teams, including centralized operations, local equipment service & sales, advisory service consultants, vendor management, procurement, quality and vendor partners to grow.
• Drive Enterprise Services P&L account management accountability to meet or exceed targets.

Rancho Mirage, California, US

• Accountable for the function, execution, and outcomes of Clinical Engineering and Property Management Departments. Serves as the Senior Technical Consultant for equipment acquisition and medical maintenance. Management.
• Responsible for equipment life-cycle management and regulatory compliance for 27 regional health facilities spanning three states. Joint Commission accreditation June 2015 with ZERO discrepancies.
• Prioritized and managed twelve imaging equipment replacement projects valued over $12M
• Identified and reallocated over 2K equipment items totaling $5.8M of excess equipment supporting redistribution efforts to maximize resources.
• Trained and mentored medical staff during 154 Environment of Care visits. Promoted equipment safety and awareness of the National Patient Safety Goal to reduce clinical alarm fatigue.
• Developed subordinates' technical proficiencies from training with industry resulting with a 28 percent reduction in contracting costs saving $434K annually.

Arlington, Virginia, US

• Innovative Clinical Engineering Officer of a Combat Support Hospital (CSH) and Medical Task Force supporting healthcare for 35,000 coalition forces throughout Afghanistan. Exceptional medical equipment readiness.
• Ensured 100% of mission critical medical equipment valued over $45M remained ready to receive and manage combat casualties over a 12 month deployment.
• Director of health maintenance operations for all regions within South and Southwest Afghanistan consisting of 16 separate health readiness platforms.
• Facilitated equipment packages to support modular surgical teams while maintaining a 99 percent equipment readiness rating handling over 3,500 services.
• Served as the Task Force Safety Officer spearheading a safety program that enabled the Battalion to receive the prestigious Army Excellence Safety Award for the first time ever.

Arlington, Virginia, US

• Led, supervised and mentored 51 military and civilian personnel in support of the hospitals logistics and patient care mission. Deputy Chief of Logistics leading a staff over 200 strong including clinical engineering.
• Streamlined processes enhancing the clinical engineering program during a 29 percent increase of equipment inventory without additional resources.
• Active member of executive committees including the Environment of Care Committee.
• Equipment planning for a Premier Army Health Clinic, Base realignment and closure, Warrior Transition Unit, Women’s Health unit Project and Traumatic Brain Injury clinics.
• Project manager responsible for establishing procedures to safeguard Temperature Sensitive Medical Products. Significant savings continue today after emplacement of an electronic monitoring system.

• Supervised professional-level instructors in a tri-service training Department of Defense training program for Biomedical Equipment Technicians.
• Mentored, trained and maintained proficiency requirements for instructors managing over 20,000 annual graduates.
• Actively involved with Academic Review Boards and committees including a Lean Six Sigma project that resulted with improvement to academic attrition rates.

Washington, DC, US

Biomedical Engineering Technician: Naval Hospital Jacksonville, FL & Naval Hospital Naples, Italy. Technical expert specializing in electro-mechanical maintenance of medical equipment. Installed, inspected, maintained, repaired and calibrated advanced medical equipment systems. Recognized as a leader and mentor possessing the highest level of advanced.

Hospital Corpsman, BCLS Instructor, EMT Instructor. Hospital Corpsman (HM) perform duties as assistants in the prevention and treatment of disease and injury and assist health care professionals in providing medical care to Navy people and their families. They may function as clinical or specialty technicians, medical administrative personnel and health.

Fort Liberty, NC, US

Coordinated, researched, conducted analysis and production of civil affairs related products and actions supporting global military operations. Planned U.S. government interagency procedures for national and regional emergencies. Assisted with civil-military planning and support for national disasters, defense or emergency assistance and response activities.

Bachelor Of Science In Business Administration (B.S.B.A.)

Associate'S Degree, Instructor Of Technology And Military Science