Operations Supervisor
• Manage the scope, timeline, deliverables, and milestones for staff and cross-functional teams.• Developed a digital internal communications platform by managing a dynamic team to deliver integrated solutions for reporting and data management tools across the company.• Motivated and supervised staff personnel to maximize team productivity while providing feedback and constant guidance.• Develop operational workflows and recommended solutions to improve overall efficiency.•… Show more • Manage the scope, timeline, deliverables, and milestones for staff and cross-functional teams.• Developed a digital internal communications platform by managing a dynamic team to deliver integrated solutions for reporting and data management tools across the company.• Motivated and supervised staff personnel to maximize team productivity while providing feedback and constant guidance.• Develop operational workflows and recommended solutions to improve overall efficiency.• Implement quick decisions to ensure internal operational standards and productivity standards.• Conduct root cause analysis in deficient areas to identify and resolve issues.• Collect customer feedback and made business adjustments to improve retention and satisfaction. Show less