Brandon Cloud Email & Phone Number

Seattle, WA, US

Seattle, Washington, United States

I lead initiatives aimed at providing exceptional customer service and memorable culinary experiences for our guests. I oversee all aspects of guest engagement, facilitating seamless interactions throughout the cruise journey. With a strong emphasis on food and beverage, I collaborate with culinary teams to design innovative dining programs that cater to.

Seattle, Washington, United States

• Boeing Global Services – Commercial Modifications, Engineering, and Specialty ProductsLed the development of experimental green technologies for use in the aviation industry. Managed relationships with suppliers.
• Negotiated and enforced contractual agreements to ensure integrity of intellectual property and timely development of proprietary technology.
• Conducted comprehensive product testing to ensure performance, durability, and environmental impact. Ensured products complied with US and international regulatory requirements.
• Assisted suppliers is developing high-tech clean manufacturing processes and safety procedures.
• Developed business plans to determine viability, strategize potential marketing and forecastfinancials/ROI for products under development.

Greater Seattle Area

• Flight Test Industrial EngineeringManaged multiple concurrent and competing projects to support Flight Test Maintenance, Engineering, and Leadership teams. Projects ranged from short-flow modifications to.
• Met daily with engineering, customer, and regulatory stakeholders to identify testing requirements, critical milestones, and develop customer-focused and cost-effective solutions.
• Developed program plans, project schedules, and metrics for multiple projects, often sharing limited resources and competing priorities.
• Performed workflow, capacity planning, and data analysis to support major changes to production system and ensure quality.
• Provided direct support to executive leadership team, technical and non-technical stakeholders, customers, and suppliers. Presented data and metrics to influence decision making of all stakeholders.
• Hosted daily standup meetings to present executive deck to ~100 participants in-person and virtually.

• Served as Purchasing Card administrator for ~$20MM portfolio of 18 business units in Washington, Idaho, and British Columbia.
• Collaborated with sites and vendors to find most effective solutions to logistical problems and ensure the integrity of the supply chain.
• Coordinated the implementation of electronic purchase order system.
• Negotiated with vendors to obtain payment discounts where possible.o Saved ~$300,000 by reducing processing time of accounts payable for specific vendors offering discounts.
• Managed day-to-day tasks of temporary staff.

Billings, Montana, United States

• Analyzed workflow and assessed call quality for 200 sales and customer service agents, provided individual coaching accordingly.
• Developed training documents, policies and procedures, and trained call center agents on updated quality requirements.
• Ensured compliance as described by standard operating procedures and reported metrics to executive leadership.

Master Of Business Administration - Mba, International Business

Bs/Ba, Management