Brandon Creath Email & Phone Number

Indianapolis, In, Us

Indianapolis, Indiana, United States

❖ Oversee a diverse portfolio of projects, ensuring successful delivery within scope, time, and budget constraints.❖ Manage a dedicated team of installers, fostering their professional growth and ensuring high-quality installations.❖ Act as a primary point of contact for clients, managing expectations, and ensuring satisfaction through effective communication and problem-solving.❖ Develop detailed project plans, including timelines, milestones, and resource allocation, ensuring clarity and direction for all team members.❖ Implement best practices in project management, leveraging methodologies like Agile and Waterfall to optimize project outcomes.❖ Coordinate with vendors and subcontractors to ensure timely delivery of materials and services, maintaining project momentum.❖ Utilize BuildOps for project management, along with Microsoft Suite for day-to-day tasks and Trello for Kanban boards to track progress and manage workflows.❖ Facilitate regular team meetings and stand-ups, encouraging open communication and proactive issue resolution.❖ Ensure compliance with industry standards and safety regulations, conducting regular audits and reviews.❖ Drive continuous improvement initiatives, identifying opportunities for process enhancements and efficiency gains.❖ Mentor junior project managers, sharing knowledge and expertise to build a strong project management team.❖ Prepare comprehensive project documentation, including project charters, scope statements, and post-project evaluations to capture lessons learned and best practices.

Indianapolis, Indiana, United States

❖ Lead and oversee all aspects of project planning, execution, and completion to ensure adherence to timelines, budgets, and quality standards.❖ Serve as a technical resource, providing expertise and guidance on technical aspects of projects as needed.❖ Collaborate with cross-functional teams to define project scope, objectives, and deliverables.❖ Manage project resources, including personnel, budgets, and materials, to optimize efficiency and achieve project goals.❖ Drive software implementation efforts, overseeing the deployment, configuration, and customization of software solutions.❖ Develop and implement engineering solutions to address project requirements and challenges.❖ Conduct thorough risk assessments and develop mitigation strategies to ensure project success.❖ Monitor project progress, identify deviations from plans, and implement corrective actions as necessary to maintain alignment with project goals.❖ Deliver regular project status reports to stakeholders, providing updates on milestones, risks, and issues.❖ Foster a collaborative and positive team environment, promoting open communication and accountability.❖ Continuously improve project management processes and methodologies to enhance efficiency.❖ Ensure compliance with relevant regulations, standards, and policies throughout the project lifecycle.

St Louis, Missouri, United States

❖ Supervise procedures for maintaining project quality control of parking and access control installations❖ Ensure optimal operational performance of software and hardware across diverse equipment, including SaaS applications, firewalls, PCs, security/LPR cameras, and third-party access control devices❖ Implement regular deployment of software upgrades and firmware updates on multiple devices❖ Provide remote and on-site assistance to technicians and clients, both internal and external❖ Gather technical data and provide comprehensive system analyses to project managers and internal stakeholders using SalesForce and Google Suite❖ Offer technical advisory support to the Customer Success team in managing client escalations❖ Create technical documentation and standardized operating procedures (SOPs) to establish project consistency and uniformity❖ Develop wiring diagrams and technical guides for various devices, such as VoIP intercoms, IP cameras, AVI readers, and access control devices

❖ Led and managed onsite installations parking and access control systems nationwide, working closely with teams to ensure smooth execution.❖ Methodically tested equipment, guaranteeing peak performance upon completion of installations.❖ Swiftly resolved technical issues, ensuring high client satisfaction.❖ Completed commissioning documents and delivered clear communications for project updates.❖ Expertly connected control and network wiring, ensuring precise and reliable connections.❖ Provided comprehensive onsite hardware training, empowering clients to use and maintain the equipment effectively.❖ Acted as the main point of contact for clients throughout the installation process.❖ Conducted rigorous testing to ensure top-tier quality assurance.❖ Demonstrated technical expertise in FlashParking software and hardware troubleshooting.❖ Possessed strong knowledge of LAN/WAN networks and low/high voltage wiring systems.

Greater St. Louis Area

❖ Perform on-site activities including installation, maintenance, repair and management within Parking Access systems.❖ Configure and install computer and peripheral hardware at customer sites and/or using remote desktop connection.❖ Install, configure and support network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP.❖ Configure firewalls, routing and switching to maximize network efficiency and security.❖ Update network equipment to latest firmware releases.❖ Perform regularly scheduled preventive maintenance on customer hardware.❖ Provide excellent customer service and training to customers and staff.❖ Attend ongoing training events to stay up-to-date on latest technology and repair options.

Greater St. Louis Area

❖ Troubleshoot and repair phacoemulsification eye surgery instruments (Alcon: Infiniti, Centurion and Constellation).❖ Perform quality checks of incoming equipment and inspect for defects.❖ Sterilize devices using autoclave to ensure safe-handling by team members and shipping department.❖ Process, evaluate and assign orders using Oracle software. ❖ Maintain and manage data logs with equipment information using Microsoft Office applications. ❖ Guarantee 3-day or less turnaround time to customers and sales representatives. ❖ Run monthly preventative maintenance on multiple consoles and service equipment.❖ Provide training for new-hires and sales representatives.❖ Abide by all Company Safety and Health policies and procedures.

Greater St. Louis Area

❖ Acquired basic understanding of surgical device repair. ❖ Assured high-quality output desired by hospitals and outpatient surgery centers.❖ Worked on small team to provide satisfactory customer service. ❖ Learned basics of order processing and inspection procedures.