Oversee development of new operation combining default and property preservation services. Coordinate and direct managerial team, and assist in resolving escalated operational or service concerns. Monitor relevant regulatory and statutory updates, and prepare and implement necessary procedural adjustments. Report directly to C-level management all strategies and efforts related to sales and operations growth, as well as monthly, quarterly, and annual financials. Negotiate and draft service agreements for vendors and clients.

Oversee procedural updates as dictated by regulatory and statutory updates. Develop and improve service offerings, negotiate service and pricing agreements with client base and vendor network. Project monthly, quarterly, and annual financials, and report to C-level management.

Assisted executive management in development and implementation of operational updates and client- or vendor requested modifications at the staff level. Reported to clients and management regarding the status services, revenue capture, legal and regulatory updates and internal compliance, and staff-level issues.

Correspond with Counsel to manage the requisite legal actions for the recovery of non-performing assets behalf of a national clientele. Document and report results and concerns for file history, executive management.

Instructor for Applied Behavioral Statistics

Instructor for General Psychology and Abnormal Psychology