Experienced C-level executive leader with proven success in setting IT strategic direction and visionary planning in the areas of IT architecture, data center technologies, enterprise software implementation, IT system reliability and availability, IT system integrity and security, IT Turnaround and Transformation and management of multi-million dollar technology budgets. Over 20 years direct IT leadership experience providing management in the areas of help desk operations, call center operations, data center operations, project management, desktop support, software licensing, budget control, cost reduction, IT auditing, business continuity, disaster recovery, change control, configuration management, resource management and personnel administration.Thirty years experience in the Information Technology field primarily focused on technology user support, system administration, network administration, auditing, disaster recovery and business continuity and software implementation in a variety of computing environments including a terminal based mainframe network, a PC based client/server network and a truly dispersed highly available three-tiered ERP system.Areas of Expertise: IT Vision and StrategyDigital TransformationITIL ImplementationSix Sigma Lean Process ImprovementIT Security Risk ManagementCall Center ManagementData Center ManagementBusiness Continuity Disaster RecoveryChange ManagementIT Auditing