Brandon Moy Email & Phone Number

Waltham, Massachusetts, United States

Policies Development and Review: Evaluated and enhanced IT/security policies through a comprehensive review process to contribute valuable insights and improvements.Maintained inventory of installed desktop hardware and software components using Manage Engine Endpoint Central , created and tested install packages for various applications.Use Manage Engine OS Deployment to create and deploy computer images.Managed end-user accounts and permissions using Active Directory and O365.Onboarded new hires and typical software used and explained company policies.Offboarded employees by performing termination procedures.Vendor Management such as contract negotiations and purchasing equipment/softwareCreated, edited, and updated guides that users can use to resolve issues.Incident Response to machine being flagged, users clicking on suspicious links/URLS in emails.Researched and Identified software applications that can improve IT functionality.Project Management from start to finish as the project lead.Hybrid environment with both MacOS and Windows 10/11

United States

Medford, Massachusetts

Maintained inventory of installed desktop hardware and software components using PDQ, created and tested install packages for various applicationsManaged end-user accounts and permissions using Active Directory and O365Onboarded new hires and typical software used and explained company policiesOffboarded employees by performing termination proceduresPurchased equipment for all employees needsCreated and maintained various computer images using Windows Deployment ServicesAdministered mobile devices management using MaaS360Assisted IT Director and Network Manager with completing various tasksSuccessfully setup Cisco Meraki access points and used portal to troubleshoot network issuesCreated, edited, and updated guides that users can use to resolve issuesIncident Response to machine being flagged, users clicking on suspicious links/URLS in emails.

Greater New York City Area

Provided support in troubleshooting software and hardware issues for onsite users and remote usersManaged end-user accounts and permissions using Active DirectoryOnboarding and Offboarding users at various job sites throughout NYCSuccessfully resolved network issues in collaboration with network team involving network configurations, and wiring with variety of equipment, Cisco switches, firewalls, and access pointsTrained and evaluated new IT Field TechniciansPerformed various tasks for IT ManagerSupervised tear down and migration of networks at various job sites

White Plains, New York

Installed and configured software and hardware.Assisted IT team members by crafting project research material for implementation.Assisted System Administrator with E-Discovery requests for internal investigation and legal requestsProvided support in imaging, configuration, and migration of user's workstations from window's XP to window's 7 operating systemAssisted moving user workstations to new locationsAssisted team in building and setting up new Windows 2008 servers for data center

Bachelor'S Degree, Computer Networking And Information Security; Specialization In System Administration

I studied how to implement, manage networks, defend my network against hackers, and troubleshoot problems.

Minor, Computer Digital Forensics

Education record