Brandon Franco Email & Phone Number

Tustin, California, United States

Planned and executed multiple complex and time sensitive programs each seasonConducted all marketing for assigned programsMaintained customer satisfaction through timely customer service and problem solving

Independently organized and planned events for groups of 5-200 individualsHeaded the hiring committee and interview process for 120 applicants per yearAssisted in developing a curriculum for diversity training for student workersFacilitated requests between residents and various university departments

Managed and organized a team of 6 employeesMaintained successful relationships between clients and Twist and ShoutQuickly became promoted to manager through sales and quick-learningOrganized and oversaw community-building company events and outings

Amalfi Apartment Homes

Operated the phone lines and directed calls as needed Oversaw customer service needs for all residentsRenewed leases and handled all paperwork and tasks pertaining theretoSought to resolve resident’s issues and complaints in a timely manner

Irvine Spectrum Center

Directed and guided guests to desired locationsOperated attractions and provided safety information Communicated with ethnically diverse guests

Intentionally connected with residents with Created a community-oriented atmosphere through interpersonal relationshipsExpertly managed conflict and disputes between my floor and othersEnforced community standards throughout the university dorms

Masters In Spiritual Formation, Soul Care, 3.85

Bachelor Of Arts (B.A.), Organizational Communication, General

Activities and Societies: Residence Life, Transitions, Chorus, Newspaper

Bachelor Of Arts (B.A.)

Activities and Societies: Residence Life, Transitions, Chorus, Newspaper I have spent my time in classes learning how to better.