Brandon Goad Email & Phone Number

Richmond, Virginia, US

· Designed and implemented a VDI solution that grew more than 300% over a year which provided a secure workspace to thousands of users as part of the fast-growing omni-channel business experience.· Implemented a network security segmentation solution to increase controls on vendor and third-party remote access systems which expanded the secure pattern.

Richmond, Virginia, US

Responsible for the delivery of infrastructure services which provide for all internal and retail based platforms and working with our hosted solutions (MSP). Involved in numerous initiatives as part of the ongoing digital transformation including the review, design and implementation of technologies, processes and patterns to replace or refactor legacy.

· Reviewed the current solutions that encompass the delivery of a user's workspace (apps, data, desktop, web, mobile) and the ability to fully manage it to ensure availability and security.· Researched emerging technologies and the onset of cloud solutions that can replace or enhance how a user interacts or does their job duties.· Focused on improving.

· Design, implementation, and support of virtualization solutions for clients ranging from SMB to Fortune 500 and Government.· Collaborate with customers to design solutions that will ensure business productivity and end-user experiences are delivered with the highest level of satisfaction.· Lead solutions development by assessing existing or new.

Glen Allen, VA, US

Nortec Communications office in RVA was acquired by Epitome Networks, Duties continued.Achievements included the successful management of the resources required to keep local businesses in the law, education, government, consumer and health industries enabled to serve their customers without being concerned for their technology infrastructure.

Falls Church, Virginia, US

Provided maintenance and support for a diverse small to medium sized client base surrounding their Microsoft server and desktop environments. Duties included taking support calls, patching systems, upgrading software, migrating user settings and devices, setting up email, ensuring backups ran successfully, configuring physical and virtual servers, training.

Provided support to all employees as well as students using computer labs. Set up Outlook email accounts, removed malicious software and updated windows regularly. Maintained proper working order of all PC’s and printers in the labs and the offices at the facility. Gave short training lessons to employees on proper use of select Microsoft Office products.

Midlothian, Virginia, US

Provided quality customer service for numerous hospitals around the Richmond area by working on the nurse station computer upgrade project. Upgrades consisted of hard drive imaging using Norton Ghost, adding pc’s to the network, and setting up communication with various servers for applications such as OAS Gold. Installed new PCs and properly disposed of.