Building a team of Business Development Representatives who help educate and establish BBB Accreditation for reputable businesses in North Central Texas and the South Plains area including Dallas, Wichita Falls, and Lubbock areas.

Building a team of Business Development Representatives who help educate and establish BBB Accreditation for reputable businesses in Dallas, Wichita Falls, and Lubbock areas (North Texas, South Plains, East Texas, and Arkansas).

Helping business owners and companies within the following Counties:www.bbb.org/north-central-texasAnderson, TXArcher, TXBailey, TX Baylor, TXBorden, TX Camp, TXCherokee, TXClay, TXCochran, TX Collin, TXCooke, TXCottle, TXCrosby, TX Dallas, TXDawson, TX Delta, TXDenton, TXDickens, TX Ellis, TXFannin, TXFloyd, TX Foard, TXFranklin, TXGaines, TX Garza, TX Grayson, TXGregg, TXHale, TX Hardeman, TXHarrison, TX Haskell, TXHenderson, TXHockley, TX Hopkins, TXHunt, TXJack, TXKaufman, TXKent, TX King, TXKnox, TXLamar, TXLamb, TX Lubbock, TX Lynn, TX Marion, TXMontague, TXMorris, TXMotley, TX Panola, TXRains, TXRed River, TXRockwall, TXRusk, TXShelby, TXSmith, TX Stonewall, TXTerry, TX Throckmorton, TXTitus, TXUpshur, TXVan Zandt, TXWichita, TXWilbarger, TXWood, TXYoakum, TX Young, TX

-Director / Manager Profit and Loss (P&L) -Director / Manager of approximately 1.1 M square feet of commercial real estate-Director / Manager of 2300 acres of ag land-Director / Manager of Operations through third party Property Manager -Director / Manager of Operations through third party Leasing Agents-Director / Manager of Managerial Accounting through third party Accounting Company-Director / Manager of construction operations through third party Architecture Firm -Director / Manager annual reconciliation NNN, CAM, Taxes, Insurance expense-Director / Manager managerial accounting-Director / Manager commercial asset investments (retail, office, industrial, residential, land)-Director / Manager negotiated leases-Director / Manager increased occupancy rate-Director / Manager increase gross income-Director / Manager increased average rental rates-Director / Manager of operations-Director / Manager increased EBITDA-Director / Manager increased EBIT-Director / Manager increased ROI-Director / Manager increased NOI-Director / Manager increased IRR-Director / Manager company policies and procedures-Director / Manager created and implemented annual capital improvement operations -Director / Manager created and implemented annual maintenance operations-Director / Manager selected and negotiated with vendors -Director / Manager selected and negotiated with suppliers-Director / Manager reported directly to Vice President operations-Director / Manager negotiated property values with appraisal districts-Director / Manager supervised daily operations of commercial real estate assets-Director / Manager analyzed financial statements of prospective tenants-Director / Manager commercial real estate investments-Director / Manager retail shopping centers operations-Director / Manager office complexes operations-Director / Manager warehouse operations-Director / Manager residential operations-Director / Manager land operations for future development

-Vice President / Director / Manager when President unavailable-Vice President / Director / Manager non-profit organization-Director / Manager concession operations during home games-Director / Manager cash operations-Director / Manager sales operations-Director / Manager supplies and set up of daily operations-Director / Manager closing operations-Director / Manager training new volunteers-Director / Manager staffing special events-Director / Manager cash operations special events

-Director / Manager P&L for District Operations-Hiring Director / Manager-Training Operations Director / Manager-Sales Operations Director / Manager-Service Operations Director / Manager-Director / Manager Business to Business (B2B) sales, operations, and presentations-Director / Manager implemented safety training operations program for 80 Route Sales Representatives (RSR)-Director / Manager of daily cash operations-Director / Manager operations of product inventory levels for district-Director / Manager vehicle maintenance operations for district-Director / Manager increased revenues by reversing a negative sales operation cycle-Director / Manager maintained customer retention-Director / Manager cold calls operations -Director / Manager sold, installed, and managed national accounts operations-Director / Manager daily cash operations-Director / Manager OSHA regulations-Director / Manager DOT regulations

-Recognized as Store of the Year for 2001-Director / Manager for writing schedules-Director / Manager interviewing sales & service employees-Director / Manager hiring sales & service employees-Director / Manager training operations sales & service employees-Director / Manager reviewing sales & service employees-Director / Manager developing and organizing over 70 sales & service -servers, hosts, and bus boys -Director / Manager increased staffing levels by 100% from 20 to 40 quality sales & service servers-Director / Manager reduced labor costs and lower turnover ratio-Director / Manager implemented a scheduling system -Director / Manager created several spreadsheets to maximize and optimize, effective, efficient, productivity of operations -Director / Manager increased Service Gallup Score Ratings 25% in less than 6 months-Director / Manager identified opportunities to drive sales, traffic and return visits with a 4-wall mentality; oversee implementation of local store marketing and national marketing promotions-Director / Manager provided ongoing and honest feedback, coaching and development to managers and team members-Director / Manager evaluated performance fairly and frequently and holds managers and team members accountable to results-Director / Manager responding to Guest service complaints either in person or over the phone, taking any and all appropriate actions to turn dissatisfied Guests into return Guests.-Director / Manager completed all financial and personnel / payroll related administrative duties in and an accurate and timely way, in accordance with company policies and procedures

-Completed intensive management training program-Requested by corporate office to remain in training store to train new managers after completing training-Director / Manager controlled supply cost operations -Director / Manager order processing operations-Director / Manager inventory levels operations-Director / Manager supply chain management-Director / Manager Sales operations-Director / Manager Service operations-Director / Manager staffing operations-Director / Manager interviewing sales & service operations staff-Director / Manager hired sales & service operation staff-Director / Manager trained sales & service operations staff-Director / Manager reviewed sales & service operations employees-Director / Manager daily cash operations

-Accepted manager position after 15 months-Transferred as manager to the highest annual-sales grossing store in the USA-Promoted through Operations Manager ranks-Promoted to General Manager- GM of operations-Director / Manager created training operations materials for managers -Director / Manager creating training operations materials for employees -Director / Manager operations staff of 75 - 100 employees-Director / Manager operations manager staff -Director / Manager supply chain management-Director / Manager controlled supply cost operations -Director / Manager order processing operations-Director / Manager inventory levels operations-Director / Manager Sales operations-Director / Manager Service operations-Director / Manager staffing operations-Director / Manager interviewing sales & service operations staff-Director / Manager hired sales & service operation staff-Director / Manager trained sales & service operations staff-Director / Manager reviewed sales & service operations employees-Director / Manager of daily cash operations-Director / Manager / Supervise and support 3–6 Managers and all FOH and BOH hourly Team Members; manages all profit and loss centers-Director / Manager identified opportunities to drive sales, traffic and return visits with a 4-wall mentality; oversee implementation of local store marketing and national marketing promotions-Director / Manager provided ongoing and honest feedback, coaching and development to managers and team members-Director / Manager evaluated performance fairly and frequently and holds managers and team members accountable to results-Director / Manager responding to Guest service complaints either in person or over the phone, taking any and all appropriate actions to turn dissatisfied Guests into return Guests.-Director / Manager completed all financial and personnel / payroll related administrative duties in and an accurate and timely way, in accordance with company policies and procedures