* Served as primary demonstration representative for Elead CRM and associated products.* Worked with outside sales team to maintain a pipeline and convert opportunities.* Utilized extensive CRM knowledge and relationship building to consistently lead our team in sales* Exceeded sales quota and increased sales metrics every year as member of the team* Led team in quota attainment two years in a row and set company record for largest single store contract ($900,000 annualized)

* Serve as internal lead for training and process improvement for over 25 performance team members.* Maintain open lines of communication between clients and performance management teams.* Support comprehensive software solutions and navigate migration from varying customer relationship management (CRM) and dealer management systems (DMS) while engineering a "VIP service" to the end user.* Provide training for, onsite and remote seminars on sales process, train the trainer, productivity, and effectiveness within the internal organization, partner organization, and the client base.* Maintain open lines of communication between clients, pre/post install teams, and performance management teams.* Develop and maintain partner relationships with CRM accounts while keeping attrition to less than 1% annually and increasing revenue 175 - 200% on average.

* Cultivate partnerships and establish strong working relationships with key stakeholders in various strategic positions.* Assist clients with immediate concerns in both on-site and remote capacities.* Utilize knowledge of front-end application and back-end software configurations to solve problems that impact operations.* Serve as lead for training and process improvement for assigned client base.* Maintained and served as lead Performance Manager for over 200 clients (including Hendrick Automotive) while keeping attrition to less than 1% annually.