Brandon Heath Email and Phone Number
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Extensive experience in the IT sector with over 17 years in this field, covering areas including: Operational Applications Maintenance, Release Management, Application Support, Quality Assurance, Project Management, Web Development, Database Administration, Business Management, and Strategic Research. I have successfully managed development teams in high demand/low resource positions while managing very high profile customers. I provide an effective interface with employees and the consumers, as well as ensuring all project timelines are met, while seeking out new ways to utilize current and emerging technologies to best leverage the business.
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Information Technology Application ManagerAmerican Airlines Aug 2022 - Present -
Senior Project Manager / Squad LeadAmerican Airlines Aug 2018 - Aug 2022• Provided support, structure, and process improvement to multiple project teams concurrently.• Implemented paired programing, with the goal of facilitating cross training, and WIP limits to aide in singular focus, along with moving the team to a Kanban style to address some inefficiencies.• Led a distributed (BLR/PHX/DFW) development team, managing releases for Android, Apple, client, and web based releases, while also managing the finances for a $3.25 million project.• Identified and recruited fresh minds into the ADEPT program, including multiple visits to campus throughout the year, increasing AA’s presence in the minds of college students, demonstrating our commitment to technology and strategic partnerships in the IT sector. (2010 - Present)
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Aa.Com Release Manager & Application Support ManagerAmerican Airlines Aug 2012 - Aug 2018• Managed combined teams of thirty eight distributed direct reports, (DFW, Phoenix, Argentina, India, and Philippines), including budgeting and expense approval for a budget of over $6.5 million• Managed Operational Delivery teams, providing seamless integration with enterprise wide efforts, along with interruption free service upgrades on a recurring basis.• Coordinated project releases, integrating an Agile framework for implementation and improvement of processes, while managing the risk exposure per release, which included 255 combined efforts of projects, enhancements, and defect fixes over the 49 production releases during 2017 alone.• Implemented a Release-When-Ready release model which reduced the time to Production from 2 weeks down to as little as 36 hours, while also reducing the risk associated with each release.
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Aa.Com Senior E-Commerce Business Strategy AnalystAmerican Airlines Jul 2010 - Aug 2012Dallas/Fort Worth Area• Created strategic direction for AA.com, with focus on opportunities to increase profits, reduce expenses, and enhance the user experience.• Represented multiple business units and facilitated effective communication with IT, establishing mutual understanding of scope and desired deliverables, while aligning with business needs.
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Senior Manager, Website Strategy & TestingHilton Worldwide Aug 2007 - Apr 2009• Managed releases to the Hilton Family of Brands websites, ensuring smooth integration without disrupting major revenue streams, requiring effective coordination and communication across multiple departments, locations, and functional areas of the organization.• Researched and provided summaries, suggestions and action plans to upper management on how to best utilize emerging technologies to enhance both web presence and overall public opinion of the Hilton Family of Brands.• Identified the need for a streamlined information store, and implemented a centralized research and documentation resource. -
Senior Account DirectorPublishing Concepts Jan 2006 - Jun 2007• Successfully turned around multiple troubled projects, saving the company thousands of dollars of lost revenue from cancelled contracts.• Managed a low resource development team in a high demand positions while managing very high profile customers and overseeing multiple large-scale projects.• Oversaw off-shore development efforts and ensured quality in the resulting products.• Led a moral boosting initiative that allowed employees to highlight their coworker’s contributions.
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It AdministratorMarketscout Feb 2005 - Jan 2006• Interviewed and provided recommendations on hiring of IT employees.• Developed, managed and maintained entire IT system from network to websites.• Determined the need for a backup recovery plan and implemented a solution using Veritas.• Provided scope, planning and execution for a replacement in-house accounting system along with reporting functionality for the Finance department. -
It Manager / WebmasterMfs Enterprises Oct 2001 - Feb 2005• Designed and developed all aspects of a fully functional e-commerce site, as well as evaluation of marketing campaigns and product placement revenue generation.
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E-Business ConsultantBuchanan Associates Jun 1997 - Oct 2001• Managed projects including the provisioning of documents through custom B2B interface.• Designed and created a web portal for the Buchanan Associates Education department, which delivered access to all learning opportunities.
Brandon Heath Skills
Brandon Heath Education Details
Frequently Asked Questions about Brandon Heath
What company does Brandon Heath work for?
Brandon Heath works for American Airlines
What is Brandon Heath's role at the current company?
Brandon Heath's current role is IT Delivery Manager.
What is Brandon Heath's email address?
Brandon Heath's email address is br****@****ton.com
What is Brandon Heath's direct phone number?
Brandon Heath's direct phone number is (817) 963*****
What schools did Brandon Heath attend?
Brandon Heath attended Texas A&m University.
What skills is Brandon Heath known for?
Brandon Heath has skills like Project Management, Management, E Commerce, Integration, Quality Assurance, Process Improvement, Business Analysis, Team Building, Cross Functional Team Leadership, Team Leadership, Agile Methodologies, Vendor Management.
Who are Brandon Heath's colleagues?
Brandon Heath's colleagues are Gustavo Chagas, Ami Rudzki, Samuel Boateng, Farah Muhamad, Nadine Mendez, Jorge Bento, Mathar Khan.
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Brandon Heath
Charlotte, Nc2rhsmith.umd.edu, lowes.com -
Brandon Heath
San Antonio, Texas Metropolitan Area1gmail.com -
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Brandon Heath
Atlanta Metropolitan Area
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