Brandon Heath Email & Phone Number

• Provided support, structure, and process improvement to multiple project teams concurrently.• Implemented paired programing, with the goal of facilitating cross training, and WIP limits to aide in singular focus, along with moving the team to a Kanban style to address some inefficiencies.• Led a distributed (BLR/PHX/DFW) development team, managing releases for Android, Apple, client, and web based releases, while also managing the finances for a $3.25 million project.• Identified and recruited fresh minds into the ADEPT program, including multiple visits to campus throughout the year, increasing AA’s presence in the minds of college students, demonstrating our commitment to technology and strategic partnerships in the IT sector. (2010 - Present)

• Managed combined teams of thirty eight distributed direct reports, (DFW, Phoenix, Argentina, India, and Philippines), including budgeting and expense approval for a budget of over $6.5 million• Managed Operational Delivery teams, providing seamless integration with enterprise wide efforts, along with interruption free service upgrades on a recurring basis.• Coordinated project releases, integrating an Agile framework for implementation and improvement of processes, while managing the risk exposure per release, which included 255 combined efforts of projects, enhancements, and defect fixes over the 49 production releases during 2017 alone.• Implemented a Release-When-Ready release model which reduced the time to Production from 2 weeks down to as little as 36 hours, while also reducing the risk associated with each release.

Dallas/Fort Worth Area

• Created strategic direction for AA.com, with focus on opportunities to increase profits, reduce expenses, and enhance the user experience.• Represented multiple business units and facilitated effective communication with IT, establishing mutual understanding of scope and desired deliverables, while aligning with business needs.

• Managed releases to the Hilton Family of Brands websites, ensuring smooth integration without disrupting major revenue streams, requiring effective coordination and communication across multiple departments, locations, and functional areas of the organization.• Researched and provided summaries, suggestions and action plans to upper management on how to best utilize emerging technologies to enhance both web presence and overall public opinion of the Hilton Family of Brands.• Identified the need for a streamlined information store, and implemented a centralized research and documentation resource.

• Successfully turned around multiple troubled projects, saving the company thousands of dollars of lost revenue from cancelled contracts.• Managed a low resource development team in a high demand positions while managing very high profile customers and overseeing multiple large-scale projects.• Oversaw off-shore development efforts and ensured quality in the resulting products.• Led a moral boosting initiative that allowed employees to highlight their coworker’s contributions.

• Interviewed and provided recommendations on hiring of IT employees.• Developed, managed and maintained entire IT system from network to websites.• Determined the need for a backup recovery plan and implemented a solution using Veritas.• Provided scope, planning and execution for a replacement in-house accounting system along with reporting functionality for the Finance department.

• Designed and developed all aspects of a fully functional e-commerce site, as well as evaluation of marketing campaigns and product placement revenue generation.

• Managed projects including the provisioning of documents through custom B2B interface.• Designed and created a web portal for the Buchanan Associates Education department, which delivered access to all learning opportunities.