Dedicated customer service professional with a proven track record in helpdesk support. Known for exceptional problem-solving skills and a customer-centric approach. Experienced leader, adept at guiding teams to deliver top-notch service. Eager to contribute my skills to enhance customer satisfaction and drive team success in a dynamic environment.
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Professional DjLuxe Entertainment, LlcArlington, Va, Us
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Business Development RepresentativeBmw Of Fairfax Apr 2024 - PresentFairfax, Virginia, United States- Utilize Customer Relationship Management (CRM) software to manage leads, track interactions, and monitor sales activities. Maintain accurate and up-to-date records of all business development efforts- Provide support to the sales team by scheduling appointments, arranging meetings, and following up on leads. Assist in the preparation of sales materials and collateral- Work collaboratively with cross-functional teams, including sales, marketing, product development, and finance, to align business development efforts with company objectives- Conduct market research to identify emerging trends, competitor activities, and potential areas for business expansion. Analyze data to assess market demand and customer needs -
Professional DjLuxe Entertainment, Llc 2019 - PresentWashington Dc-Baltimore Area- 2021 MadeInDMV DJ coming up to look out for- Ability to increase my ARR and MRR yearly with 2x projections for FY2023- Building strong relationships with clients, business owners, vendors to solidify events- Generate invoices, scheduling, payroll, marketing and branding- Setting up, configuring, or troubleshooting Local Area Networks (LAN) or Wide Area Networks (WAN) at venues if needed- Curate entertainment for weddings, birthdays, lounges, and private events
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Lead BartenderDel Frisco'S Restaurant Group 2017 - 2020Washington Dc- 2018 DFRG Top Bartender Sales, Oct. 2018 Employee of the month - 2019 DFRG DC Top wine sales - Took customer orders and capitalized on opportunities to sell special beverage and food options.- Responsible for coordinating all large party, events, and buyouts. Create procedures and policies for the planning of these events, including menu and cost/profit planning with chefs. -
Business CoordinatorSheehy Auto Stores 2014 - 2016Vienna, Virginia, United States- Follow-up with customer on recent experiences using texting contact program or by phone- Clearly and professionally document all customer feedback and information into CRM software -
Customer Service ManagerGiant Food 2006 - 2014Germantown, Maryland, United States- 2010 Sept. Employee of the Month- Performance management and developing people, with a dedication towards on the job training and a clear focus on colleague development- Provides monthly performance feedback to CSR’s in order to address performance gaps and manage performance improvement
Brandon H. Education Details
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Business Administration And Management, General
Frequently Asked Questions about Brandon H.
What company does Brandon H. work for?
Brandon H. works for Luxe Entertainment, Llc
What is Brandon H.'s role at the current company?
Brandon H.'s current role is Professional DJ.
What schools did Brandon H. attend?
Brandon H. attended Montgomery College, Walter Johnson High School.
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1cresthavenfinancial.com
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