• Prepared Canadian tax returns to support the team during the busy season• Assembled continuity schedules for assignees who had share plans and vested shares• Contacted tax authorities to inquire on missing information from assignees

• Contacted travel agents and customers for payments due while ensuring clear communication• Approved credit card refunds for customer promotions• Authorized commissions sent out to travel agents

• Posted 75+ invoices daily• Investigated and corrected system mistake in vendor accounts, and created documentation with journal entries• Maintained strong relationships with vendors while contacting them regarding their invoices for any variances found• Used Microsoft Excel to validate invoices and ensure documentation existed in Wajax's system

• Delivered excellent and friendly customer service in French and English• Assisted in the maintenance and organization of the store• Emphasized teamwork by supporting coworkers in times when they needed assistance

• Delegated tasks to a team of staff to ensure optimal efficiency of the store• Provided customers with fast and efficient service• Made certain that the facilities of the store remained clean and organized