Company / Organization: Tradeport Logistics, LLCPosition / Title: Senior Operations ManagerDates of Employment: 2019 to 2023 Description: I focused daily on transload operations for 2 of the country's largest importers of retail items. I’m an essential resource onsite for each account's systems or operational inquiries. I fostered strong partnerships with customers daily. I designed SOPs for every position onsite and KPIs to track sites and workers’ progress.𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐥𝐚𝐝𝐞𝐬➥ Expanded the site from 1 shift operation into a 5-shift operation; averaged 150-175 containers unloaded daily. ➥ Carefully interviewed, selected, and trained 90% of the Management Team onsite. ➥ Elevated the professionalism of employees through training on efficient methods to meet or exceed customer-driven goals while preserving company standards. ➥ Exercised leadership stature for the Customer Service Team and rectified all customer-facing issues.

Company / Organization: Dunamis Medical, LLCPosition / Title: Business Manager/Production Manager/Supply Chain ManagerDates of Employment: 2018 to 2019Description: I regularly predicted and arranged the production of all components for completed goods based on expanding business trends, industry trends, and upcoming product launches. I inspected and negotiated with all component vendors ensuring the best pricing on the best products at the optimal time. I guaranteed all components arrived at the final assembly location on time and in the proper sequence to mitigate financial problems and production delays. I researched, recorded, and rolled out items in hospitals/surgery centers. 𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐥𝐚𝐝𝐞𝐬➥ Focused on research results to select a new ERP system, inflow, to replace an outdated system (QuickBooks).➥ Ushered in a bar code scanning and cost analysis program to measure and rectify warehouse inefficiencies. ➥ Coached sales reps on how to sell products, communicate with surgeons and buyers for clinics and identify pain points to close deals, which led to breaking into complex states such as FL, NV, and NC.

Company / Organization: International Media ProductsPosition / Title: Production Supervisor/Supply Chain Manager/Purchasing Manager/HRDates of Employment: 2017 to 2018Description: I supervised daily production operations on each shift. After negotiating and reviewing company KPIs and standards, I procured all production materials from local and international suppliers. I strictly followed production to ensure the attainment of deadlines. I coordinated pre-shift stand-down meetings regarding safety, production, and company expectations. 𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐥𝐚𝐝𝐞𝐬➥ Successfully decreased company turnover rate by 70% by enforcing company standards with employees

Company / Organization: Universal Logistics ServicesPosition / Title: Logistics Coordinator/Large Account ManagerDates of Employment: 2013 to 2017 Description: I displayed managerial best practices to orchestrate various aspects of transportation and logistics needs for different minor and major retailers (one which grew into one of the largest retailers in the country). I negotiated and selected the appropriate transportation providers for clients' changing needs based on performance, safety records, reliability, and cost. I helped clients design and set new strategies to become efficient in transportation and warehousing needs. I supported the team with exceeding monthly goals by reviewing market trends, creating new KPIs, and attaining new business opportunities. 𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐥𝐚𝐝𝐞𝐬➥ Achieved optimal levels of personal performance and accomplishment to go from a 75% on-time delivery rate to an average of 98% on-time delivery rate.