Okta SSO Configuration and Application EngineeringPrivileged Access Manager - Thycotic Secret ServerRSA SecurIDInternal Certificate ServicesDiscovery Attender

• Powershell Module & Tool Creation• Active Directory• GPO Creation• Okta application configuration• Okta user support• Learning Office 365 + Microsoft Exchange Administration

• Active Directory user management, administration, and troubleshooting• NTFS Permissions• Creating and maintaining DFS Links• Microsoft Print Server Administration• Microsoft Clustering • Microsoft File Services• Troubleshooting server OS and hardware issues• Citrix Systems Engineer• Powershell Module & Tool Creation

• Microsoft Server Patching and Packaging Team

•Prepare and update manuals, instructions and operating procedures by evaluating established methods and procedures, then recommend changes in methods and practices.•Assist with maintenance, software upgrades, and coordinate the patching process•Provide Level II/III technical support to resolve advanced, escalated issues to end users•Monitor the status of the Enterprise Network looking for potential problems or significant and unexpected changes in traffic patterns, such as equipment failure or a Telco issue.•Observe operations and performance of the monitored environment to identify problems•Generate incident tickets and manage the ticket lifecycle through closure•Perform basic fault isolation and recovery procedures•Identify new security incidents when possible and communicate collected information to (ISS)•Review and interpret monitored network element’s console message and system logs•Providing input for improving NOC policies, processes, and procedures•Work with functional managers and higher level IT specialists to evaluate the impact of proposed standards and procedures and evaluate the need for changes in existing local policies or procedures for the accomplishment of the organization's IT goals and objectives.• Create new monitoring policies and implement them into the environment.• Create training manuals and procedures

• Executed daily mass corporate communications with concentration in employee/HR communications which included planning and advertising of events, communicating corporate direction and important information to 4000 employees• Identified main sub-groups and audiences and determined the best way to communicate publicity information to them. Evaluated the effectiveness of communications plans by implementing a measurement plan that provided a high level of understanding of employees and their perspectives.• Observed and reported on social, economic and political trends that might affect Stakeholders.• Ensured that communication strategy was successfully executed across multiple communication channels - town halls, leader/management forums and other events.• Wrote interesting and effective internal/external press releases, prepared information for media kits and developed and maintained company Internet and intranet web pages.• Partnered with Corporate Communications and Investor Relations to ensure that all employee facing communications were integrated with organization-wide communications efforts.

• Supervised and coordinated the activities of workers engaged in transporting, storing and loading materials and products • Trained and provided leadership to 20+ Lift truck operators, small stock deliveries and material bank operators and achieved significant improvements in their productivity.• Conferred with supervisors of other departments to coordinate flow of materials and products.• Verified and prepared records, such as routing slips, material requisitions and job orders.• Maintained production records and prepared reports on department activities on a daily basis.• Interpreted company policies to workers and enforced safety regulations.• Provide customer service to the departments on the floor. Anticipation of customer needs to have solutions in place before customer realized a problem existed.• Help employees obtain assistance from support departments and assist with problem resolution