• Scheduled, coordinated, and conducted application training programs, ensuring that all employees are trained to Firm standards in offices Canada wide. • Software training includes all MS Office products, Firm specific DMS (iManage), multiple document transfer programs, DocuSign, various Litera products, Cyber Security training and Aderant accounting software. • Organized additional training outside the regular programs to ensure users are kept abreast of changing applications, including the design and development of course documentation and the maintenance of all training materials. • Led Canada wide training for firm HRIS, including design and implementation of training materials. • Monitor training requirements based on feedback from users and provide end user support • Developed, deployed, and conducted evaluations for new users and existing staff to assess their application knowledge and skills. Administrator for Firm LMS (Intellek) and Cyber Security LMS (Proofpoint). • Worked with end users to identify improvements for best practice, using new processes and applications.

- Contract Position working with St. Joseph's Healthcare Hamilton as part of their multi million dollar Information Technology transition project, Dovetale (Epic)- Credentialed Trainer for Grand Central and Cadence portions of Dovetale (Epic), responsible for educating and training Hospital Staff in Scheduling and Registration workflows, and end user support.- Implement and uphold the Organization's Change Management policies throughout training sessions and future support roles- Demonstrates strong classroom management skills within Adult Learning environment- Created and managed content specific lesson plans and class materials for learners, including "Quick Guides" and Exercises- Troubleshoot technical issues as well as functionality based inquiries - EMR support for outpatient areas for end users during the Go-Live phase of Dovetale (Epic) project

- Manual Labour involving restocking, field work, and lifting up to 40 Kg.- Machinery Repair.- Sales.

- The service and installation of truck docks and accessories

The calibration, service, and repair of scales, compression and tension equipment

Planning future work assignmentsDealing with day to day service representative scheduling and emergency dispatchingCustomer scheduling and rescheduling

Interpreting agricultural history of Upper Canada 1830-1860 for school groups from K-7 in various buildings on site

Responsible for the re-training of injured workers through a return to work program.Health and Safety RepresentativeIT support for centerIC3 certified instructor Instructed beginning to advanced difficulty computer courses, including Office 2003 and 2007, Dragon Naturally Speaking, and QuickBooks 2007 and 2010Instructed the Office Assistant Training Program, Job Search Training Program, and the Essential Skills Program

Parts HandlingFilm ProcessingRadiographer TrainingRadiation Safety Training