Brandon C.
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Brandon C. Email & Phone Number

Senior Customer Success Manager at Xano
Location: Washington Dc-Baltimore Area, United States 18 work roles 1 school
1 work email found @vt.edu 3 phones found area 888 and 301 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 3 phones

Work email b****@vt.edu
Direct phone (888) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Senior Customer Success Manager
Location
Washington Dc-Baltimore Area, United States

Who is Brandon C.? Overview

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Quick answer

Brandon C. is listed as Senior Customer Success Manager at Xano, based in Washington Dc-Baltimore Area, United States. AeroLeads shows a work email signal at vt.edu, phone signal with area code 888, 301, and a matched LinkedIn profile for Brandon C..

Brandon C. previously worked as Senior Member Relationship Manager at Range and Co-Owner at Ocean Pines Handyman. Brandon C. holds Bachelor'S Degree, Applied Economic Management from Virginia Tech.

Company email context

Email format at Xano

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*@vt.edu
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Profile bio

About Brandon C.

I am a client-centric customer success executive who is passionate about quantifying a simple statement: "Treating people well is not just the right thing to do; it's also a phenomenal business strategy."Currently work in Member Success at Range. Love all things product adoption, customer education, and the analytical side of customer success.On a personal level, I value authenticity, passion, and creative thought.

Current workplace

Brandon C.'s current company

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Xano
Xano
Senior Customer Success Manager
Washington, DC, US
AeroLeads page
18 roles

Brandon C. work experience

A career timeline built from the work history available for this profile.

Senior Customer Success Manager

Washington, Dc, Us

Senior Member Relationship Manager

Current

Mclean, Virginia, Us

Nov 2024 - Present

Co-Owner

Current

Ocean Pines Handyman offers painting, yard work and leaf removal, carpentry, home maintenance, and odd job services to the local community. Started this company with my brother to help my father, who has Parkinson's and needs full-time assistance. Built it from the ground up and we are expected to end 2024 at ~$300k in top line revenue with 25% profit margins.

Oct 2022 - Present

Founder

Current

Software product adoption predicts retention, upsell, cross sell, and repeat purchases.Building educational content, having a robust onboarding strategy, or running adoption campaigns all lead to higher retention, exponential and sustainable growth, and a happier user base.So.....what's your Adoption G.P.A?Services include: building educational content, creating robust onboarding strategy, running adoption campaigns, customer journey mapping, tying customer health to adoption/renewal, marketing automation, tool selection, content strategy and implementation, webinar strategy and implementation, video production, and data analysis.Learn more: http://growproductadoption.com****Put on hold while I am working at Range****

Jun 2021 - Present

Director Of Lifecycle Marketing

Fairfax, Virginia, Us

Working with some of the top companies in the US. Responsible for orchestrating powerful email marketing strategies and leveraging automation to nurture meaningful relationships with our clients' audiences. Lead a talented team of specialists, overseeing all aspects of our email marketing initiatives, from client-centric strategy and design to automated workflows and data analysis. This position requires technical expertise, strategic vision, and a deep understanding of customer psychology.

Jan 2024 - Nov 2024

Vp Of Customer Success

Nashville, Tennessee, Us

Percy uses behavioral data to help real estate agents & mortgage loan officers better connect with each other and their clients to drive more transactions.Our team was responsible for managing our amazing clients. More specifically, we owned everything post-sales.

Jan 2023 - Jan 2024

Senior Manager, Scale Client Success

Washington, District Of Columbia, Us

The Scale Client Success Team focuses on our company's 1:many strategy and implementation, focused on proactively engaging with clients to drive product adoption and improve net retention. I believe in Servant Leadership and feel privileged and grateful to work alongside such an amazing team.

Apr 2021 - Apr 2022

Manager, Scale Client Success

Washington, District Of Columbia, Us

Educating clients at scale. Managed a small team in charge of 1:many strategy and implementation. Goaled on product adoption that correlates with renewal.

Feb 2019 - Apr 2021

Director Of Education (Acquired By Compass)

Washington, District Of Columbia, Us

Achievements: Responsible for scaling success of 13,000+ users and $7M in revenue. Owned our Marketing Automation infrastructure. Worked with Product to develop a health metric that correlated with churn. Came out with campaigns to combat churn. Launched the education and training center, which engaged over 30% of our user base on a monthly basis.Overview: Tasked with training and educating our user base at scale. My goal was to increase product adoption, customers' success with our product, and ultimately the overall LTV of our user base.

Sep 2017 - Feb 2019

Senior Enterprise Account Manager

Washington, District Of Columbia, Us

Achievements: Expanded existing revenue by 25%, resulting in an addition $400,000 in ARR. Averaged 125% renewal rates every quarter.Overview: Worked exclusively with our largest Enterprise Customers to help implement Contactually for large companies (min of 100 seats). Worked with key decision makers and trained thousands of users via a scalable training model. Internally, we utilized software like Hubspot, Salesforce, Intercom, and more to ensure our users were getting the most value out of our software. Responsible for a book of business and handled renewals and expansion opportunities for our largest accounts.

Aug 2016 - Sep 2017

Enterprise Account Manager

Washington, District Of Columbia, Us

Achievements: Launched the Real Estate Accelerator Plan (concept, implementation, and go-to-market), which resulted in $4,000,000 in additional ARR without any additional development resources. The REAP was simply the "best practices" version of our product at double the price.Was the first Enterprise Account Manager. Created the Enterprise Account Management Process from scratch that resulted in our business going upmarket to focus solely on Enterprise.

Jul 2014 - Aug 2016

Partner

Social Sway, Llc

Achievements: Started a marketing agency in college where we created our own marketing model focused on influencing behavior change online based on the book Influence by Robert Cialdini: http://socialswaymarketing.com. Worked with clients such as Arlington County Commuter Services, Virginia Tech, Options for Senior America, and more.Overview: Social and digital marketing agency focused on infusing psychology and marketing to create what we coined the Follower Effect™.

Oct 2010 - Dec 2014

Co-Founder Of Non-Profit

Achievements: Sold over 100,000 individually numbered bracelets to help support our research and advocacy efforts. Started a non-profit from scratch and launched bullying prevention programs in schools across the country.Overview: Co-founded a non-profit focused on increasing intentional acts of kindness in the world as a response to the tragedy at Virginia Tech in 2007. Our vision of Actively Caring For People foresaw a world of courage, compassion, and belonging; a community where kind gestures are not random, but rather intentional. We worked to unite a common commitment to actively care, which is a pledge to go beyond the call of duty, in every opportunity possible, for the collective betterment of our community. We believed that everyone has the ability to care for others; all we needed was a proactive approach.

Oct 2008 - Jul 2014

Business Development, Campus Recruiter (Acquired By Docsity)

Blacksburg, Va, Us

Achievements: Created my own pipeline as the only sales person, closed over $80,000 in new business, including top Fortune 500 companies such as AOL, Capital One, and Ferguson Enterprises.Overview: Connected employers with a college recruiting tool that advanced the way employers find qualified students for internships and entry level job positions. With Campus Recruiter, employers filter Koofers’ vast community of over 1,000,000 college students by university, major, graduation year, course, and GPA. Once potential candidates are identified, employers are able to message students directly, and if desired, invite them to provide video responses to interview questions.

Sep 2013 - Jun 2014

Vp Of Marketing (Acquired By Votigo)

Blacksburg, Virginia, Us

Achievements: Helped pivot the business after Facebook made changes to their fanpage layout, which threatened the majority of our revenue. Launched Professional Services to aid in the pivot. Led a team of 6 and reported to a board on "Traffic, Leads, and Sales" conversion metrics on a monthly basis, as our business was primarily focused on the SMB market.Overview: Heyo helps businesses grow by driving traffic, leads, and sales through a drag and drop contest app that can be used inside of a Facebook tab, on a standalone website, or via mobile. As VP of Marketing, I was focused on driving higher ARPU and MRR by overseeing demand generation, e-mail marketing, social media marketing, webinar/content strategy, client relationship management, and support.

Jan 2013 - Sep 2013

Flagship Representative

Valley Forge, Pa, Us

Achievements: Was the first person hired directly out of college into this role for Vanguard. Managed an assigned book of business of 620 families with total assets of approximately 1.4 billion dollars. Learned about Executive Client Relationship management and went through an extensive training program. Overview: Assigned relationship manager for high net worth Flagship investors with 1 to 5 million in Vanguard mutual funds and ETFs. My job was to build and sustain positive relationships between the client and Vanguard using a consultative approach to manage client needs and implement investment solutions.

Mar 2011 - Aug 2012

President

Blacksburg, Va, Us

Achievements: Named the Student Organization of the Year at Virginia Tech. Successfully launched the first mobile application on college campuses for real-time bus tracking designed to increase the use of public transportation. Overview: I was tasked with representing the undergraduate student body at Virginia Tech to the administration. We selflessly served the students by actively listening and tailoring our work around their needs and concerns. Some of our major accomplishments included implementing a real-time GPS mobile application that garnered national news, created an on-campus 24/7 study facility, reformed Virginia Tech's core curriculum, and started a spirit group at basketball games to enhance the atmosphere.

Apr 2009 - Apr 2010

Marketing Consultant

Arlington County

Achievement: Was a part of the team that launched Capital Bikeshare, a bike ride share program, in the DC area. My partner Shane and I used digital marketing to reach out to certain demographics living in the County of Arlington to encourage them to go car-free . With the rise in gas prices, public transportation became a necessity in the lives of people in the DC/Metro area, which gave us a huge opportunity to shift behavior. As consultants, we were tasked with promoting alternative ways of transportation through social networking and geo-focused marketing. Along with implementing our ideas, we conducted extensive research on technology that is relevant to modern channels of marketing.Because of our work, we were called "innovative" by the Washington Post.

Jun 2008 - Jan 2009
1 education record

Brandon C. education

  • Virginia Tech
    Virginia Tech
    Applied Economic Management
FAQ

Frequently asked questions about Brandon C.

Quick answers generated from the profile data available on this page.

What company does Brandon C. work for?

Brandon C. works for Xano.

What is Brandon C.'s role at Xano?

Brandon C. is listed as Senior Customer Success Manager at Xano.

What is Brandon C.'s email address?

AeroLeads has found 1 work email signal at @vt.edu for Brandon C. at Xano.

What is Brandon C.'s phone number?

AeroLeads has found 3 phone signal(s) with area code 888, 301 for Brandon C. at Xano.

Where is Brandon C. based?

Brandon C. is based in Washington Dc-Baltimore Area, United States while working with Xano.

What companies has Brandon C. worked for?

Brandon C. has worked for Xano, Range, Ocean Pines Handyman, Grow Product Adoption, Llc, and Iexcel.

How can I contact Brandon C.?

You can use AeroLeads to view verified contact signals for Brandon C. at Xano, including work email, phone, and LinkedIn data when available.

What schools did Brandon C. attend?

Brandon C. holds Bachelor'S Degree, Applied Economic Management from Virginia Tech.

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