Brandon C.'s Location
Washington DC-Baltimore Area, United States, United States
Brandon C.'s Contact Details
Brandon C. work email
- Valid
- Valid
- Valid
Brandon C. personal email
n/a
Brandon C. phone numbers
About Brandon C.
I am a client-centric customer success executive who is passionate about quantifying a simple statement: "Treating people well is not just the right thing to do; it's also a phenomenal business strategy."Currently work in Member Success at Range. Love all things product adoption, customer education, and the analytical side of customer success.On a personal level, I value authenticity, passion, and creative thought.
Brandon C. Work Experience Details
-
Senior Customer Success ManagerXanoWashington, Dc, Us -
Senior Member Relationship ManagerRange Nov 2024 - PresentMclean, Virginia, Us -
Co-OwnerOcean Pines Handyman Oct 2022 - PresentOcean Pines Handyman offers painting, yard work and leaf removal, carpentry, home maintenance, and odd job services to the local community. Started this company with my brother to help my father, who has Parkinson's and needs full-time assistance. Built it from the ground up and we are expected to end 2024 at ~$300k in top line revenue with 25% profit margins. -
FounderGrow Product Adoption, Llc Jun 2021 - PresentSoftware product adoption predicts retention, upsell, cross sell, and repeat purchases.Building educational content, having a robust onboarding strategy, or running adoption campaigns all lead to higher retention, exponential and sustainable growth, and a happier user base.So.....what's your Adoption G.P.A?Services include: building educational content, creating robust onboarding strategy, running adoption campaigns, customer journey mapping, tying customer health to adoption/renewal, marketing automation, tool selection, content strategy and implementation, webinar strategy and implementation, video production, and data analysis.Learn more: http://growproductadoption.com****Put on hold while I am working at Range**** -
Director Of Lifecycle MarketingIexcel Jan 2024 - Nov 2024Fairfax, Virginia, UsWorking with some of the top companies in the US. Responsible for orchestrating powerful email marketing strategies and leveraging automation to nurture meaningful relationships with our clients' audiences. Lead a talented team of specialists, overseeing all aspects of our email marketing initiatives, from client-centric strategy and design to automated workflows and data analysis. This position requires technical expertise, strategic vision, and a deep understanding of customer psychology. -
Vp Of Customer SuccessPercy Jan 2023 - Jan 2024Nashville, Tennessee, UsPercy uses behavioral data to help real estate agents & mortgage loan officers better connect with each other and their clients to drive more transactions.Our team was responsible for managing our amazing clients. More specifically, we owned everything post-sales. -
Senior Manager, Scale Client SuccessFiscalnote Apr 2021 - Apr 2022Washington, District Of Columbia, UsThe Scale Client Success Team focuses on our company's 1:many strategy and implementation, focused on proactively engaging with clients to drive product adoption and improve net retention. I believe in Servant Leadership and feel privileged and grateful to work alongside such an amazing team. -
Manager, Scale Client SuccessFiscalnote Feb 2019 - Apr 2021Washington, District Of Columbia, UsEducating clients at scale. Managed a small team in charge of 1:many strategy and implementation. Goaled on product adoption that correlates with renewal.
-
Director Of Education (Acquired By Compass)Contactually Sep 2017 - Feb 2019Washington, District Of Columbia, UsAchievements: Responsible for scaling success of 13,000+ users and $7M in revenue. Owned our Marketing Automation infrastructure. Worked with Product to develop a health metric that correlated with churn. Came out with campaigns to combat churn. Launched the education and training center, which engaged over 30% of our user base on a monthly basis.Overview: Tasked with training and educating our user base at scale. My goal was to increase product adoption, customers' success with our product, and ultimately the overall LTV of our user base. -
Senior Enterprise Account ManagerContactually Aug 2016 - Sep 2017Washington, District Of Columbia, UsAchievements: Expanded existing revenue by 25%, resulting in an addition $400,000 in ARR. Averaged 125% renewal rates every quarter.Overview: Worked exclusively with our largest Enterprise Customers to help implement Contactually for large companies (min of 100 seats). Worked with key decision makers and trained thousands of users via a scalable training model. Internally, we utilized software like Hubspot, Salesforce, Intercom, and more to ensure our users were getting the most value out of our software. Responsible for a book of business and handled renewals and expansion opportunities for our largest accounts.
-
Enterprise Account ManagerContactually Jul 2014 - Aug 2016Washington, District Of Columbia, UsAchievements: Launched the Real Estate Accelerator Plan (concept, implementation, and go-to-market), which resulted in $4,000,000 in additional ARR without any additional development resources. The REAP was simply the "best practices" version of our product at double the price.Was the first Enterprise Account Manager. Created the Enterprise Account Management Process from scratch that resulted in our business going upmarket to focus solely on Enterprise.
-
PartnerSocial Sway, Llc Oct 2010 - Dec 2014Achievements: Started a marketing agency in college where we created our own marketing model focused on influencing behavior change online based on the book Influence by Robert Cialdini: http://socialswaymarketing.com. Worked with clients such as Arlington County Commuter Services, Virginia Tech, Options for Senior America, and more.Overview: Social and digital marketing agency focused on infusing psychology and marketing to create what we coined the Follower Effect™.
-
Co-Founder Of Non-ProfitActively Caring For People Oct 2008 - Jul 2014Achievements: Sold over 100,000 individually numbered bracelets to help support our research and advocacy efforts. Started a non-profit from scratch and launched bullying prevention programs in schools across the country.Overview: Co-founded a non-profit focused on increasing intentional acts of kindness in the world as a response to the tragedy at Virginia Tech in 2007. Our vision of Actively Caring For People foresaw a world of courage, compassion, and belonging; a community where kind gestures are not random, but rather intentional. We worked to unite a common commitment to actively care, which is a pledge to go beyond the call of duty, in every opportunity possible, for the collective betterment of our community. We believed that everyone has the ability to care for others; all we needed was a proactive approach. -
Business Development, Campus Recruiter (Acquired By Docsity)Koofers Sep 2013 - Jun 2014Blacksburg, Va, UsAchievements: Created my own pipeline as the only sales person, closed over $80,000 in new business, including top Fortune 500 companies such as AOL, Capital One, and Ferguson Enterprises.Overview: Connected employers with a college recruiting tool that advanced the way employers find qualified students for internships and entry level job positions. With Campus Recruiter, employers filter Koofers’ vast community of over 1,000,000 college students by university, major, graduation year, course, and GPA. Once potential candidates are identified, employers are able to message students directly, and if desired, invite them to provide video responses to interview questions. -
Vp Of Marketing (Acquired By Votigo)Heyo Jan 2013 - Sep 2013Blacksburg, Virginia, UsAchievements: Helped pivot the business after Facebook made changes to their fanpage layout, which threatened the majority of our revenue. Launched Professional Services to aid in the pivot. Led a team of 6 and reported to a board on "Traffic, Leads, and Sales" conversion metrics on a monthly basis, as our business was primarily focused on the SMB market.Overview: Heyo helps businesses grow by driving traffic, leads, and sales through a drag and drop contest app that can be used inside of a Facebook tab, on a standalone website, or via mobile. As VP of Marketing, I was focused on driving higher ARPU and MRR by overseeing demand generation, e-mail marketing, social media marketing, webinar/content strategy, client relationship management, and support. -
Flagship RepresentativeVanguard Mar 2011 - Aug 2012Valley Forge, Pa, UsAchievements: Was the first person hired directly out of college into this role for Vanguard. Managed an assigned book of business of 620 families with total assets of approximately 1.4 billion dollars. Learned about Executive Client Relationship management and went through an extensive training program. Overview: Assigned relationship manager for high net worth Flagship investors with 1 to 5 million in Vanguard mutual funds and ETFs. My job was to build and sustain positive relationships between the client and Vanguard using a consultative approach to manage client needs and implement investment solutions. -
PresidentVirginia Tech Apr 2009 - Apr 2010Blacksburg, Va, UsAchievements: Named the Student Organization of the Year at Virginia Tech. Successfully launched the first mobile application on college campuses for real-time bus tracking designed to increase the use of public transportation. Overview: I was tasked with representing the undergraduate student body at Virginia Tech to the administration. We selflessly served the students by actively listening and tailoring our work around their needs and concerns. Some of our major accomplishments included implementing a real-time GPS mobile application that garnered national news, created an on-campus 24/7 study facility, reformed Virginia Tech's core curriculum, and started a spirit group at basketball games to enhance the atmosphere. -
Marketing ConsultantArlington County Jun 2008 - Jan 2009Achievement: Was a part of the team that launched Capital Bikeshare, a bike ride share program, in the DC area. My partner Shane and I used digital marketing to reach out to certain demographics living in the County of Arlington to encourage them to go car-free . With the rise in gas prices, public transportation became a necessity in the lives of people in the DC/Metro area, which gave us a huge opportunity to shift behavior. As consultants, we were tasked with promoting alternative ways of transportation through social networking and geo-focused marketing. Along with implementing our ideas, we conducted extensive research on technology that is relevant to modern channels of marketing.Because of our work, we were called "innovative" by the Washington Post.
Brandon C. Education Details
-
Virginia TechApplied Economic Management
Frequently Asked Questions about Brandon C.
What company does Brandon C. work for?
Brandon C. works for Xano
What is Brandon C.'s role at the current company?
Brandon C.'s current role is Senior Customer Success Manager.
What is Brandon C.'s email address?
Brandon C.'s email address is bcarr06@vt.edu
What is Brandon C.'s direct phone number?
Brandon C.'s direct phone number is (888) 856*****
What schools did Brandon C. attend?
Brandon C. attended Virginia Tech.
What are some of Brandon C.'s interests?
Brandon C. has interest in Technology, Economics, Business, Heyo, Koofers, Search Engine Optimization (Seo), Education, Science And Technology, Google, Nonprofit Organizations.
Free Chrome Extension
Find emails, phones & company data instantly
Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Aero Online
Your AI prospecting assistant
Select data to include:
Total price:
$0.00
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial