Brandon Jeffries Email & Phone Number

Puyallup, Wa, Us

Greater Seattle Area

Renton, Washington, United States

Achievements:Spearheaded the implementation of an RFID inventory tracking program in our aerospace parts factory, resulting in significant operational improvements. Our team's efforts in all facilities led to a significant reduction in inventory discrepancies and an increase in inventory turnover rates within the first year of deployment. This achievement not only optimized inventory management but also contributed to cost savings and enhanced overall productivity across departments.Communication and Leadership Effective communication and leadership were key elements in ensuring project success. I maintained open channels of communication with my team and stakeholders, fostering collaboration and transparency throughout the project lifecycle. By actively listening to concerns, providing clear direction, and motivating team members, I was able to cultivate a positive and productive work environment, ultimately leading to the achievement of project goals.System Design and ConfigurationPlayed a crucial part in system design and configuration for various projects. I worked closely with IT and engineering teams to design and configure systems according to specific requirements and objectives. By ensuring seamless integration, optimal performance, and scalability, I contributed to the successful implementation of technology solutions that met the organization's needs and enhanced operational efficiency.Training and Change ManagementEmphasized the importance of training and change management to facilitate the successful implementation of new initiatives. I conducted thorough training sessions for end-users and stakeholders, ensuring they were well-equipped to adapt to changes. By implementing effective change management strategies, I minimized resistance and maximized adoption, ultimately contributing to the overall success of the projects under my management.

Renton, Washington

Achievements:Transitioned a high-conflict team into a high performing team through trust-based conflict resolution and customer-first servant leadership. Connected disparate teams across multiple disciplines to create a collaborative, customer focused organization. Produced multiple projects from concept to successful public product launches. Team Leadership:Led multiple teams in the pursuit of talent maturation through product delivery; including product development, producer, and UX. Created and executed a training program to develop Junior Producers into contributing members of the producer team capable of leading their own development teams. Provided ongoing mentorship to better instill the values of collaboration and servant leadership into my organization. Managed a team of 2 direct reports. Cross-Team Collaboration:Evaluated and adjusted the size and composition of multiple teams to best enable delivery of our products and services for our customers. Developed scalable processes to enable collaboration of various teams and disciplines across the organization. Created a repeatable reporting toolset and archive to standardize communications across the organization.End-to-End Product Delivery:Composed project organization, documentation, and execution from concept to public launch across multiple teams and disciplines. Worked closely with multiple Product Owners to determine the needs for their products and translating that into work efforts for various teams and disciplines.

Renton, Washington, United States

Acted in a contracting capacity for Wizards of the Coast. See description of job function above.

Tacoma, Washington

Achievements:Led technology requirement evaluations during ERP selection process. Worked closely with executive and C-Level leadership to ensure solution selected fit company’s footprint. Organized and lead a team of TPOs through Oracle integration development from concept to delivery.ERP Selection Analysis:Created a priority weighted scoring tool to allow any user to quickly evaluate ERP vendor selection responses. Produced an ongoing status card to track and report selection process with leadership. Documented financial and HR technology footprint for the first time in company history. Technical Product Owner:Transitioned development team from a waterfall to an agile methodology. Worked closely with business teams to identify and deliver new solutions and feature sets. Lead project planning, scrum cycles, and work efforts for mixed scrum team of local/remote permanent and third party resources. Operations Preparedness:Drove project organization and documentation during development cycles to ensure a smooth knowledge transfer during project completion. Created simplified flow diagrams and specifications to better communicate project needs faster than traditional documents. Assisted Technical Writer in the creation of operations Run Books and knowledge base articles.

Renton, Washington

Achievements:Unblocked company’s top priority project. Created and executed a process to manually deliver content from creation to consumption teams while permanent solution is developed. Analyzed new enterprise solutions to determine Buy vs Build. Led agile teams through all sprint ceremonies encouraging Scrum Maturity.Scrum Master:Facilitate team discussion, decision making, and conflict resolution. Lead all Scrum ceremonies - Planning, Grooming, Demos, and Retrospectives. Encourage a team culture which identifies and removes impediments. Assist the Product Owner in their tasks and responsibilities.Cross-Team Collaboration:Lead communication between business teams, product development, and technology. Develop “As-Is” and “To-Be" models to determine process efficiency between teams. Coordinate and execute a synchronized production schedule of teams from many disciplines.Mentorship:Share skills, knowledge, and expertise by taking a personal interest in the mentor/mentee relationship. Provide guidance and constructive feedback to promote honest and genuine discussion. Set short and long-term goals which are measurable and attainable. Celebrate the triumphs and recover from setbacks together with the mentee.

Seattle, Washington, United States

Achievements:Saved money and improved user experience by leading deployment, migration, and user adoption of new intranet SharePoint solution. Developed a comprehensive IT support model: self-help library, training classes, and 24/7 offshore help desk. Produced biannual company innovation fair “Hack Day” which encouraged grass root product development without the fear of failure.End-to-End Solution Delivery: Gather, analyze, and document business requirements to support the design and development of technology or process solutions. Clearly define and communicate targeted functional solutions through functional design specifications. Coordinate solution delivery with offshore vendors and cross-team collaboration.Production Support:Leverage deep subject matter expertise in analyzing and troubleshooting complex system and user issues to determine root cause. Coordinate issue resolution through technical support teams and vendors. Coordinate and communicate issue resolution with stake holders and local and international end users. Coordination and Leadership:Interface across organization levels with local and international business customers, technical resources, and external vendors. Support the development of less-experienced analysts through coaching and mentoring. Support team collaboration and community through team building and process improvement efforts.

Seattle, Washington, United States

Seattle, Washington, United States

Kent, Washington, United States

Created a process to quickly refurbish printers on a large-scale project. Managed team through the execution of the project. Completed the project on time and under budget.

Kent, Washington, United States