Brandon Mejia Email & Phone Number

Puyallup, Wa, Us

Las Vegas, Nevada, United States

Knowledgeable on all dining and entertainment venues in the area including but not limited to: restaurants, golf courses, spas, nightclubs and toursOwn all requests and complaints; resolve issues immediately and follow up to ensure guest satisfactionAssume full responsibility for cashiering abilities to include but not limited to: maintaining a cash bank, resolving billing inquiries, creating posting master accounts, processing credit card authorizations and proper execution of casino compsMaintain suite occupancy by controlling the out of service rooms, setting up guest lists when required and only upgrading suites after reviewing availabilityProvide business center services to include faxing, copying, emailing and facilitation of shipping needs

Las Vegas Metropolitan Area

Responsible for day-to-day operations of Salon Reception Desk and retail areas as well as ensuring the Salon is meeting or exceeding budget for retail revenue. Trains Salon Reception Colleagues on new standards and procedures. Assists Salon management team with creating Receptionists schedules and bi-weekly payroll.Oversees Salon Technicians, Receptionists and Hair Assistants.Places and receives weekly Salon retail and supply orders.Monitors data entries and various administrative reporting such as retail reports, contest results, and any other reports as requested.Oversees stocking of products to reach necessary par levels. Regularly maintains and restocks the displays, products and services.Maintains the inventory to be accurate for all retail and back bar products on hand.Assists Salon Managers with scheduling Colleagues for mandatory meetings and trainings.

Las Vegas, Nevada, United States

Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. Adheres to scheduling and coordinates with Manager any scheduling concerns, with attention to guest satisfaction. Assists with training and recognition programs to maximize employee engagement. Assists Manager with administrative duties. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.

Las Vegas, Nevada, United States

Achieve positive outcomes from Guest queries in a timely and efficient mannerEnsure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as requiredEnsure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departmentsDemonstrate a high level of customer service at all timesAttend appropriate training courses, when required, and assist with the Night Team's training and development effortsDemonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily dutiesMaximize room occupancy and use up-selling techniques to promote hotel services and facilitiesUse the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policyComply with hotel security, fire regulations and all health and safety legislationAct in accordance with policies and procedures when working with front of house equipment and property management systemsFollow company brand standardsAssist other departments, as necessary

Supervise the Front Office daily operations.Assist guests with check-in and out as well as giving support and assisting the Front Desk staff with any questions or guest situations.Greet and welcome owners/guests upon arrival.Register guests into the computer, verifying reservation, address, and credit information.Responsible for training and direction of new department Team Members.Ensure all Front Office quality standards are aligned with and that all policies and procedures are consistently applied.Provide ongoing training and support to the team.Maintain a house bank and make a deposit and accurate report of receipts daily.Supervise and ensure the accurate sequences of events for proper registration and check out of guests.Assign specific tasks to subordinates relative to credit, missing addresses, registration cards, posting charges, and overall cleanliness and organization of your area and the surrounding.Maintain a daily log of all guests’ opportunities with corrective action steps.Other duties as assigned by management.

Las Vegas, Nevada, United States

Las Vegas, Nevada, United States

Follows proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence.Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentationReconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.Generates housekeeping reports and prints folios departures.Compiles daily revenue reports and files work accordingly.Responsible for accurate management of cash funds and daily shift deposits.Assist with Front Office duties and is the overnight guest service agent.Calculates account balance at month-end and submits to accounting.

Las Vegas, Nevada, United States