Senior Project Manager
CurrentProgram Manager, Sr. Project Manager, and Systems Architect for privately held group of 60 integrated companies in the hospitality and event management industry with a focus on Events Venues, Festivals, and Beverage Concessions. Managed projects for Event POS and Equipment to control and report diverse hospitality events. Provide leadership and guidance for all software development and project initiatives to internal business stakeholders. Responsible for driving product innovation and technical improvements of new and existing systems as the PMO Manager. • Led pandemic business transition program to maintain business operations while reducing monthly operational spend by over $100K through system reductions and staffing reorganization across multiple companies.• Designed and implemented market innovative Cashless RFID and NFC mobile POS systems (hardware and software) to manage a wide range of live physical and online events, including large flagship events like SXSW, Austin City Music Festival, Relentless Beats, and Lollapalooza which generated $16M revenue in just 3 days.• Managed both operations and SW development including onshore, offshore, and 3rd party teams. • Provided 4000+ mobile POS terminals to event management and venue operators on any given day.• Served 800+ event customers and 25,000+ food and beverage operations during a typical month.• Provided seamless event management and cashless transaction systems to more than 1M attendees through registered wristbands annually at festivals including Lollapalooza.• Drove a 10% average venue revenue growth rate YOY due to enhanced access and ease of payment.• Managed all software platforms and POS platforms for 60+ company-owned restaurants, bars, and event venues.• Spearheaded a 60% reduction in AWS capacity required during event ops by implementing elastic loading schema.