Brandon Keyser Email & Phone Number

Phoenix, Arizona, United States

• Converted from contractor to full-time employee for Cigna in November 2019. Reorganized to Evernorth, a subsidiary of Cigna, in February 2021
• Implementation of 30+ nationwide healthcare clinics located on client premises that includes network architectural solutions, hardware procurement/configuration, and post-implementation technical support
• Transitioning of 60+ existing healthcare clinics to Epic EHR system through application certification training, business/technical requirements gathering, application/server builds, web administration activities.
• Execution of a telemedicine solution rollout to healthcare clinics in response to the COVID-19 pandemic involving new network, hardware, and software integrations within our existing clinic model

Phoenix, Arizona

• Provide hardware, software, and network infrastructure support for 60+ Cigna Onsite Health clinics
• Complete vendor vetting for new clinical software and hardware solutions
• Participate in SOX/MAR/STAT audits centered on security control management and compliance for healthcare systems
• Procure clinic hardware and perform device configurations applicable to clinic staff workflows
• Create application/network architectural diagrams, process flows, and SOPs for various healthcare hardware and software solutions

Itasca, Illinois, United States

• Application support for the SAP Supply Chain and Warehouse Management IT groups throughout integration of OfficeMax/Office Depot systems as result of company merger
• Implemented change control procedures by defining business requirements, creating functional specification documents, process flows, and test plans
• Developed and executed automated test scripts through an Agile testing methodology
• Analyzed and resolved production system issues during on and off-duty hours as part of a rotational 24/7 on-call support schedule
• Monitored and supported batch job scheduling through UC4 application

Naperville, Illinois, United States

• Assigned as Quality Assurance project lead for testing new and existing business applications utilizing company SDLC procedures and Agile/Waterfall testing methodologies
• Developed and executed unit/integration/regression automated test scripts according to defined business requirements using HP ALM & QTP test tools
• Performed inventory/order processing support in SAP, POS, E-commerce, and AS-400 systems
• Completed change request certifications submitted by IT functional teams

Joliet, IL

• Recruited applicants for driving positions applying a qualifying process
• Administered driver orientation using presentations & testing procedures
• Logged driver information & job performance data into AS-400 system
• Provided weekly hiring, safety, & terminal cost reports utilizing AS-400

Joliet, IL

• Managed & filed patient records for the Radiology Department
• Organized & distributed confidential physician medical reports
• Attended to needs of patients awaiting departmental procedures
• Trained new employees

Joliet, IL

• Assisted customers & sold merchandise in the Accessories Department
• Stocked & arranged merchandise
• Maintained department presentation
• Volunteered to assist management in store closing tasks

Joliet, IL

• Aided customers with purchase decisions in the Entertainment & Technology Departments
• Finalized customer purchases operating POS systems
• Resolved customer discrepancies
• Stocked shelves & arranged merchandise
• Upheld department cleanliness & order
• Applied training activities for new employees

Bachelor Of Science (B.S.), Marketing

Activities and Societies: • Member, Phi Theta Kappa International Honors Society, 2007 – Present • Member, Alpha Beta Gamma International.

Associate Of Arts (A.A.), Business Education