• Hired 24 new operators from interview to orientation to help solve plant capacity challenges.• Audited 40 union job descriptions to standardize formatting and training requirements.• Hosted educational sessions for plant staff to encourage employee development.

• Developed CRM systems to increase return business, leading to 15% sales increases for two consecutive years.• Recruited and trained employees via employee referrals and web-based job sites such as Indeed and Hired Knives to enhance their value add and increase retention.• Created various Point of Sale Items, including menus, brochures, and gift box programs, which maximized revenue from current customer base.• Led a team of 4 senior catering staff plus contract staff for events ranging 50-300 people.

• Established an Excel based inventory system for a new establishment, thereby enforcing a change management initiative to increase efficiency and productivity.• Managed and trained approximately 30 front of house employees for a newly developing restaurant group to enhance customer experience.• Communicated with businesses of various sizes to plan and organize events for 50-100 people, which included utilizing private dining loft.

• Built relationships with local businesses and healthcare professionals to increase referrals, which led to consistent high census benchmarked against company and industry standards.• Recruited Nursing Staff through job fairs at local colleges and community groups to maintain legally regulated staffing levels.• Planned and organized community involvement, outreach, and staff appreciation events.• Represented company at trade shows and vendor exhibits to recruit employees and attract business.